Jobs at TechnologyAdvice

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.

Provides hands-on IT support across Mac and Windows environments, managing tickets, troubleshooting complex issues, configuring networks and cloud systems, and supporting Google Workspace, Office 365, Slack, and MDM platforms. Responsibilities include onboarding and offboarding, security and access management, hardware procurement and logistics, vendor management, process improvements, and strategic IT projects. The role supports a remote workforce and communicates with both technical and non-technical stakeholders.

Own a book of business to meet revenue goals by developing consultative, insight-driven plans that align marketing solutions with client objectives. Drive retention and upsell through proactive relationship management, performance analysis, ROI storytelling, prospecting, pipeline management, proposal development, negotiation, and client representation at events.

Manage a portfolio of client accounts from onboarding through campaign delivery. Set up and optimize programs in Salesforce, monitor timelines and deliverables, analyze performance, present insights, and coordinate cross-functional teams to resolve issues and identify upsell opportunities. Ensure account health and contribute ideas to improve products and processes.

Manage and execute B2B marketing campaigns focused on email, events, lead acquisition, and content. Write and update campaign and website copy, produce assets with design, run nurture programs, track and optimize performance, and collaborate with sales to drive lead engagement and revenue.

Serve as the primary HR partner for U.S. employees and managers, handling employee relations, benefits and 401(k) administration, leave and accommodation processes, compliance, vendor and payroll coordination, policy and SOP maintenance, HR data accuracy, and coaching of junior HR staff. Provide guidance on complex HR matters, improve processes, and partner on workforce planning and People Operations initiatives.

Build and own end-to-end full-stack systems using AI-assisted development. Identify opportunities for automation and product impact, design and implement backend services, internal tools, and experiments, work with cloud and edge platforms, maintain reliability and observability, conduct code reviews, mentor engineers, and iterate on solutions with stakeholders to measure business outcomes.