Teams at Teleperformance

Identify and develop B2B sales opportunities for technical products and software solutions. Engage business clients, understand their needs, present value propositions, manage the complete sales cycle through closing, maintain CRM records, achieve sales targets, and build lasting client relationships. The role requires strong English communication, technical product understanding, negotiation skills, independent work, and permanent night-shift availability.

Manage BPO contact center operations, performance, staffing alignment, process excellence, and tactical initiatives. Coordinate with training, hiring, workforce management, analytics, and product teams; analyze customer feedback and business results; develop action plans and customer campaigns; maintain client engagement; and report performance across weekly, monthly, and quarterly business reviews.

Manage end-to-end recruitment, including sourcing, screening, interviewing, offer negotiation, onboarding, and candidate engagement. Partner with hiring managers and stakeholders across multiple functions and levels, manage high-volume and specialist hiring, build talent pipelines, provide market insights, and track recruitment metrics. Maintain accurate records and ensure compliance with company policies and employment regulations.