Teams at Thatch (thatch.ai)

Own and grow Thatch Market’s partner ecosystem by managing existing relationships, identifying expansion opportunities, sourcing and closing strategic healthcare and service partners, and structuring commercial agreements. Collaborate with Product, Engineering, Marketing, and other teams to launch partnerships, resolve issues, and drive long-term partner success.

Owns product engagement and lifecycle initiatives across email, SMS/RCS, transactional messaging, and in-product experiences. Identifies user friction, builds and tests personalized journeys in Braze, manages targeting and triggers, and measures engagement and conversion outcomes. Partners with Product, Engineering, and Data on broader solutions, using analytics and experimentation to improve member, employer, and broker experiences.

Lead product and brand design strategy across the company, build and develop a high-performing design team, establish creative direction, raise design quality, simplify complex healthcare experiences, and partner with Product, Engineering, Marketing, Sales, and Operations to deliver high-impact work.