Teams at The Bay Club Company

Leads capital planning for construction and development projects, including budgeting, forecasting, cash flow projections, invoicing, cost tracking, variance analysis, and scenario modeling. Manages two associates and oversees capital approval and facilities ticketing workflows. Develops historical cost databases, reporting tools, controls, and standard procedures while partnering with Development, Finance, Accounting, Operations, and vendors. Supports strategic investment decisions, asset lifecycle forecasting, sustainability initiatives, and centralized project documentation.

Own and execute email and lifecycle marketing strategy across promotional, transactional, triggered, and automated journeys. Drive acquisition, retention, re-engagement, cross-sell, personalization, paid email, and direct mail performance. Direct and QA AI-generated campaign content, maintain brand and prompt frameworks, oversee deliverability and compliance, manage vendors, analyze channel performance, and lead A/B testing and optimization initiatives.

Recruits, develops, and retains club members through the full membership sales lifecycle. Conducts tours and assessments, recommends membership options, manages prospect outreach in Salesforce, tracks sales and revenue, resolves member issues, processes membership changes, supports retention, and ensures accurate contracts and billing. Participates in events, orientations, club operations, compliance initiatives, and corporate programs while meeting membership and financial goals.