Teams at The Suite

Leads a team of Senior Partner Success Managers while managing a portfolio of high-value partners from onboarding through renewal and expansion. Builds executive relationships, communicates ROI, identifies commercial growth opportunities, monitors partner health, and oversees strategic initiatives. The role also requires designing AI agents and automations across HubSpot, Airtable, DocSend, Gmail, and other tools to scale partner success workflows.

Owns the company’s business systems, automation standards, data layer, email deliverability, and AI enablement strategy. Leads Business Operations, including IT helpdesk, Airtable maintenance, vendor management, and process documentation. Audits and improves internal tools, reduces process inefficiencies, supports unified reporting across business systems, and manages cross-functional deployment of AI automations and agents.

Own the full membership sales cycle, from prospecting and personalized outreach to closing and handoff. Sell community memberships to General Counsels, Chief Legal Officers, and senior legal leaders. Manage pipelines, forecasts, CRM accuracy, conversion reporting, and multi-channel campaigns while collaborating with Growth, Marketing, and Member Experience teams. Use AI tools and data-driven insights to improve prospecting, messaging, and sales performance.