Thuma Benefits Overview

The role involves leading product development for furniture, managing timelines, ensuring quality, collaborating with teams, and promoting innovation.

Provide exceptional customer support via email, phone, and social channels; track orders, resolve service issues, coordinate with carriers, maintain accurate records, flag trends, collaborate cross-functionally, meet team metrics, and support CX team initiatives while working Pacific Time business hours including weekends.

The Graphic Designer will create marketing materials, maintain visual identity, and manage design projects while collaborating with the team.