Teams at Thunder (thundersf.com)

Lead training and onboarding processes for federal clients, managing change management and user adoption strategies within Salesforce environments.

The role involves leading comprehensive testing of Federal Amazon Connect solutions, ensuring compliance with security standards, mitigating risks, and collaborating with cross-functional teams to deliver high-quality products.

Design and lead Federal Salesforce Service Cloud and Experience Cloud solutions, produce compliant architecture and design documents, liaise with Federal stakeholders, mentor teams, mitigate technical risks, and support Federal bids while ensuring security and Government Cloud Plus best practices.