Teams at Touchstone Climbing

Provides front-desk support at a climbing gym by greeting visitors, processing waivers, memberships, reservations, and transactions, answering calls and emails, selling merchandise, addressing customer concerns, supporting safety standards, maintaining cleanliness, and contributing to a welcoming gym community. The part-time role requires flexible evening and weekend availability, climbing knowledge, customer-service skills, computer proficiency, and the ability to work independently in a fast-paced environment.

Provides front-desk support at a climbing gym by greeting visitors, processing waivers, memberships, reservations, and transactions, answering inquiries, addressing customer concerns, selling merchandise, supporting safety standards, and maintaining a clean facility. The role also supports team members and may assist with community programs and classes. This part-time position requires evening and weekend availability and offers up to 30 hours per week.

Welcomes members and guests, manages waivers, check-ins, memberships, transactions, reservations, calls, and emails. Provides customer service, resolves issues, sells merchandise and climbing gear, promotes gym safety, maintains cleanliness, and supports team operations. Requires flexible evening and weekend availability, climbing knowledge, computer and point-of-sale proficiency, multitasking ability, and a friendly, self-directed approach. CPR and First Aid certification are advantageous but not required.