Teams at TridentCare

Develop and configure ServiceNow applications, modules, scripts, workflows, and integrations. Maintain data integrity, troubleshoot issues, support upgrades and testing, collaborate with stakeholders, and document technical solutions and training materials. The role requires expertise across ServiceNow architecture, ITSM-related modules, Flow Designer, IntegrationHub, Service Portal, REST/SOAP integrations, and SDLC best practices.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Lead Business Analyst partners with business and technical teams to gather requirements, create functional specifications, map processes, support system enhancements, conduct UAT, analyze transactional data, maintain reports and documentation, troubleshoot issues, and improve healthcare order-to-cash workflows. The role supports integrations, configuration updates, go-live monitoring, user training, and operational performance improvements across order processing, billing, collections, and fulfillment.