Jobs at TwelveLabs

Own product strategy and roadmap for Marengo (video embedding model) and Search. Partner with research on model evaluation and release readiness, work with customers and field teams to diagnose retrieval failures, define retrieval quality standards, and own deployments across managed SaaS, customer-hosted environments, and AWS Bedrock. Coordinate GTM launch planning and competitive analysis.

Lead the product strategy and roadmap for Marengo and Search, working with research teams, understanding customer needs, and managing evaluations for deployment.

Design and own developer- and agent-facing APIs and integration surfaces; build authentication/authorization and multi-tenant enterprise features; implement usage metering, rate limiting, and SLO-driven reliability; harden platform for production agentic AI; collaborate with engineering and research to ship secure, scalable developer experiences.

Own strategy and roadmap for the Marengo embedding model and Search product. Partner with research on model evaluation and readiness, work with customers and field teams to diagnose retrieval failures, define retrieval quality standards, and drive deployments across managed SaaS, customer-hosted environments, and AWS Bedrock.

Design and build internal platforms for model evaluation, regression testing, dataset discovery, secure large-scale data access, and agentic context curation. Own end-to-end product lifecycle, integrate customer feedback, ensure access controls and PII handling, and enable cross-team use of datasets and evaluation tooling.

The Director of Partner Engineering will lead the Partner Engineering team, define the strategy for integrations, manage partner onboarding, and drive collaborative innovation with partners in the AI and cloud ecosystem.

As a Solutions Architect, you will guide strategic customers in implementing video AI solutions, manage technical relationships, and ensure successful integrations.