Teams at TwelveLabs

Own the product roadmap for cloud, data platform, and AI service integrations. Lead partnerships from demand validation and technical scoping through development, security review, launch, co-sell readiness, and scale. Coordinate Product, Engineering, Sales, Partnerships, Marketing, Legal, and Science while balancing partner incentives and technical constraints. Track pipeline, usage, and adoption to ensure integrations deliver measurable business outcomes.

Provide global employee IT support across macOS and Windows endpoints, identity systems, networks, SaaS applications, office technology, and infrastructure. Administer Okta, Google Workspace, MDM, endpoint security, and access controls; manage onboarding, offboarding, provisioning, assets, and compliance evidence. Build automation using Python, Bash, APIs, and workflow tools, troubleshoot root causes, maintain documentation, support office networks and moves, and coordinate technical escalations and on-call coverage.

Own the product roadmap and execution for co-development, distribution, and integrations with major cloud and data platforms. Scope and validate integrations, drive end-to-end technical and GTM launches, align cross-functional teams, and measure partner-sourced pipeline, usage, and adoption.