Jobs at University of Southern California

Administers and supports enterprise SaaS applications, including JAGGAER, Concur, and AppZen, within the procure-to-pay environment. Responsibilities include configuration, monitoring, troubleshooting, user support, integration coordination, testing, upgrades, documentation, training, and business process improvements. The role translates business requirements into application solutions and coordinates issue resolution with stakeholders, IT teams, vendors, and consultants.

Provides frontline onsite, remote, and telephone technology support for campus users. Troubleshoots hardware, operating systems, software, printers, peripherals, accounts, authentication, and basic connectivity issues; documents requests and escalates complex problems. Supports device setup, maintenance, deployments, inventory, user training, knowledge articles, and service procedures. Participates in service restoration, incidents, maintenance, and emergency support while coordinating with technical teams, vendors, facilities, and university partners.

Leads marketing strategy and operations for USC Marshall graduate programs, developing integrated campaigns, managing agencies, budgets, vendors, staff, and brand standards. Uses audience insights, research, reporting, and performance data to optimize marketing effectiveness across paid, earned, and owned channels. Collaborates with admissions, communications, academic teams, and university stakeholders to drive awareness, engagement, and enrollment consideration.

Leads marketing strategy and operations for USC Marshall graduate programs, including integrated campaigns, brand stewardship, audience engagement, agency and vendor management, budget oversight, performance measurement, and optimization. Supervises staff, coordinates cross-functional stakeholders, develops marketing calendars and promotional materials, and uses audience insights, data, and emerging AI-enabled tools to improve marketing effectiveness.

Provides career and professional development support to accounting students through advising, workshops, resume and interview coaching, networking opportunities, employer engagement, and career events. Maintains student and employment records, supervises peer career advisors, coordinates career fairs and employer programs, and collaborates with university career offices, faculty, staff, alumni, and employers. The role requires occasional evening and weekend work during the academic year.

Advises undergraduate and graduate students and alumni on career exploration, job searches, resumes, interviews, networking, and career transitions. Develops workshops, programs, events, and career content; interprets career assessments; tracks engagement data; collaborates with campus partners and vendors; and supervises student interns. The role requires occasional evening and weekend work.

Develop, test, debug, and document software and harmonized survey datasets. Analyze survey comparability, create variables, tables, and reports, contribute to research publications, and present technical findings. Collaborate with programmers and multidisciplinary researchers while managing documentation, testing, and project deadlines. This is a one-year renewable hybrid position supporting global aging, health, and policy research.

Sources, engages, and screens candidates for university roles while building diverse talent pipelines. Partners with recruiters and hiring managers to develop sourcing strategies, uses job boards, LinkedIn, social media, and professional networks, analyzes sourcing metrics, manages candidate data in Workday, and supports talent acquisition process improvements and diversity initiatives.

Supports full-cycle talent acquisition by coordinating interviews, candidate communications, requisitions, onboarding, I-9 verification, recruiting data, job postings, reports, and hiring events. Maintains accurate records in Workday, provides administrative support to recruiters and hiring managers, supports inclusive candidate experiences, and contributes to recruitment process improvements and campus engagement initiatives.

Supports live and recorded distance education operations, including audiovisual capture, conferencing, classroom technology, media editing, equipment troubleshooting, scheduling, and quality control. Provides technical assistance and training to instructors, staff, students, and workers; maintains documentation, inventories, schedules, and media assets; performs routine equipment maintenance; and coordinates issue escalation and operational improvements. The role is onsite and may require evening, weekend, on-call, or additional hours.

Manages a portfolio of approximately 1,000 alumni, donors, and prospects through personalized, multichannel digital outreach. Builds donor relationships, solicits and grows annual gifts, identifies major and planned giving prospects, develops fundraising communications, maintains accurate Salesforce records, and uses donor data to guide engagement. Partners with alumni and advancement teams, coordinates fundraising programs, and connects constituents with university priorities, events, and volunteer opportunities.

Designs, configures, tests, implements, and supports identity governance, directory, authentication, authorization, and enterprise application integration solutions. Investigates complex IAM issues, performs root-cause analysis, develops corrective actions, and improves automation and security controls. Translates business requirements into technical specifications, maintains architecture and operational documentation, and collaborates with application owners and stakeholders. The role supports identity lifecycle management and access governance across USC’s hybrid enterprise environment.

Supports USC Student Life leadership by managing concurrent projects, coordinating cross-departmental teams, planning events and meetings, developing communications, maintaining project records, collecting and analyzing data, creating dashboards and reports, and tracking milestones and outcomes. The role serves as a liaison among campus partners, vendors, stakeholders, and leadership to ensure timely execution of student-focused initiatives.

Designs, implements, administers, and troubleshoots enterprise IAM services including PAM, SSO, MFA, directories, authentication, authorization, and secrets management. Integrates applications and infrastructure, performs platform maintenance, resolves complex access issues, develops documentation and standards, improves automation and reliability, researches emerging technologies, and provides technical guidance to stakeholders and support teams.

Provides part-time administrative support for a university social enterprise lab. Responsibilities include office calendar and operations management, procurement, budget reconciliation, invoice and expense processing, event logistics, vendor coordination, mailing-list and database maintenance, newsletter content organization, proofreading, surveys, and student-worker onboarding. The role also supports meetings, promotional materials, facilities requests, and occasional evening or weekend events.

Provides technical support and maintenance for post-production computers, software, storage, and audiovisual equipment. Responsibilities include supporting Avid Media Composer and NEXIS, administering macOS and Windows systems, configuring workstations, assisting with color, sound, DCP, and cinema workflows, documenting procedures, training users, and managing help desk tickets.

Leads USC Advancement’s enterprise transformation strategy across people, processes, data, technology, and organizational design. The role develops transformation roadmaps, modernizes operating models, advances AI and analytics capabilities, strengthens CRM and digital architecture, establishes governance and KPIs, manages change, and measures organizational value. As a senior executive advisor, the AVP leads complex cross-functional initiatives, oversees the transformation team, aligns resources with institutional priorities, and improves fundraising, alumni engagement, operational efficiency, and decision-making.

Advise HR and university leaders on compensation, pay equity, market competitiveness, organizational design, reclassifications, promotions, and related changes. Lead compensation analyses, create executive-ready data narratives, contribute to compensation programs and job architecture, and ensure compliance with wage regulations and institutional policies. The role requires strong analytical, consultative, communication, and problem-solving skills in a hybrid Los Angeles environment.

Leads marketing strategy and daily operations for the USC Alumni Association, developing integrated campaigns that increase alumni awareness, participation, and engagement. Oversees marketing planning, calendars, brand standards, budgets, vendors, audience segmentation, performance measurement, and optimization across digital, email, web, social, and other channels. Supervises and develops staff, collaborates with university stakeholders, and evaluates emerging technologies, including AI-enabled tools, to improve marketing effectiveness and operational efficiency.

Provides individual and group career advising to engineering and computer science students on career planning, job searches, resumes, interviews, internships, and employment readiness. Builds employer and industry relationships, supports recruitment events and on-campus recruiting, manages advising records and appointments in Handshake, evaluates programs, and shares career resources. The role also supports internship enrollment, employer outreach, event planning, and departmental projects.