Teams at UserTesting

Guide customers in planning and executing UX research using UserTesting. Lead onboarding, workshops, and training; advise on research methods, participant targeting, analysis, synthesis, and recommendations. Help organizations scale research, measure ROI, and embed insights into product decisions. Partner with Customer Success, Sales, Product, and account teams to improve customer retention, adoption, and research maturity.

Develop and execute integrated marketing strategies for North American enterprise accounts. Lead ABM, demand generation, digital, email, industry, and field campaigns; partner with enterprise sales on account prioritization and messaging; manage events and executive experiences; create content and enablement; coordinate cross-functional teams; and measure pipeline, revenue, and campaign performance.

Build and manage strategic partnerships and sales opportunities across the AI ecosystem. Own the full enterprise sales cycle, from prospecting and discovery through solution development, negotiation, and close. Collaborate with delivery stakeholders to assess feasibility, align expectations, and ensure successful engagements. Develop repeatable partnerships, improve pipeline and forecasting processes, and provide market insights that shape the growth strategy for the AI Training business.