Teams at Vagaro

The Inbound Sales Manager will lead the SMB sales team, optimize sales processes, coach team members, and ensure customer satisfaction to exceed revenue goals.

Provide front-line technical support for Vagaro's web platform and hardware via phone, chat, and email. Troubleshoot, document, escalate issues, meet SLAs/KPIs, create support content, and assist with technical escalations and retention efforts.

The Sr. Lifecycle Marketing Manager is responsible for developing and executing lifecycle marketing campaigns using HubSpot, including onboarding, engagement, and retention strategies, aimed at reducing churn and increasing product adoption.