Teams at Velsera

Manage strategic Life Sciences customer accounts to drive retention, renewals, upsells, and expansion. Build executive relationships, create account plans, coordinate cross-functional teams, deliver business reviews and proposals, and ensure customers realize value from Velseras genomics and bioinformatics solutions. Travel up to 30%.

Sell Velsera's life-sciences SaaS and genomics solutions to pharma, biotech, CROs, and academic medical centers. Develop new business, manage complex $1M+ enterprise deals, build account strategies, collaborate cross-functionally to scope solutions, maintain forecasts and pipeline, represent the company at industry events, and support data sourcing for the Global Data Network.

Provide specialized technical support for bioinformatics, precision medicine, and workflow automation products. Troubleshoot complex technical and functional issues, document interactions, create knowledge base content, collaborate cross-functionally, mentor junior staff, and support continuous improvement and escalation reduction.