Teams at Verint

Supports partner relationship development, pipeline growth, revenue-generating activities, business planning, QBRs, enablement, demand generation, and opportunity tracking. Collaborates with partners and internal sales, marketing, and customer success teams, maintains Salesforce pipeline data, resolves partner inquiries, and provides business updates. Travel may be required for partner meetings and industry events.

Leads and coaches Renewal Sales Managers responsible for recurring revenue retention, renewal bookings, forecasting, customer retention, and multi-year agreements. Oversees pipeline reviews, risk mitigation, complex negotiations, escalations, cross-functional collaboration, and performance management. The role also recruits and develops talent, ensures renewal process compliance, and drives forecast accuracy, customer outcomes, and strategic business objectives.

Leads and develops a team of Customer Success Managers responsible for customer adoption, retention, renewals, value realization, and expansion. Owns team operating rhythms, customer health monitoring, forecasting, playbook execution, escalation management, and revenue outcomes. Partners with Sales, Product, Marketing, Professional Services, and Support to improve customer results and team performance. Manages hiring, coaching, capacity planning, performance reviews, and process improvement.