Jobs at Versaterm, Inc.

Sells SaaS technology solutions to law enforcement agencies within an assigned territory. Responsibilities include prospecting, pipeline management, needs assessments, product demonstrations, negotiation, deal closing, and customer relationship development. The role uses MEDDPICC and Challenger Sale methodologies, collaborates with Product, Customer Success, Marketing, and Sales Operations, and attends client meetings and industry events. Requires familiarity with government procurement, public safety agency needs, CRM and demo tools, and travel of up to 20–40%.

Lead the technical direction, architecture, and development quality of complex Android applications. Mentor engineers, integrate backend services, support offline-first functionality and diverse hardware, oversee CI/CD and releases, and document engineering standards. The role also involves robotics integrations for public safety use cases, including drones and body-worn cameras, while collaborating with technical and non-technical stakeholders.

Leads payroll, benefits, leave administration, compensation, HR operations, compliance, and HRIS management across U.S. and Canadian entities. Personally oversees payroll cycles, vendor relationships, audits, budgeting, open enrollment, compensation programs, and regulatory requirements. Manages a People Operations team, supports employees with sensitive issues, improves processes, and partners with Finance, HR, IT, and executive leadership. The role requires hands-on multi-country payroll expertise, strong people leadership, system ownership, and discretion.

Plans and coordinates live and virtual events, conferences, workshops, symposiums, and internal meetings. Responsibilities include venue and vendor coordination, registration, booth and materials preparation, agenda and speaker management, technical setup, attendee support, contract administration, and post-event reporting. The role also analyzes event costs, attendance, and feedback, supports industry engagement, and requires occasional travel and flexible event-hour availability.

Leads strategy, modernization, and execution across multiple public safety SaaS products or initiatives. Defines portfolio roadmaps, pricing, positioning, and business cases; partners with Engineering, Design, Sales, Marketing, and customer teams; drives AI and analytics adoption; oversees complex cross-functional delivery; represents the portfolio with executives and customers; and mentors product professionals.

Drive revenue growth and territory expansion for AI-assisted public safety SaaS products. Own the full sales cycle from prospecting through contracting and close, deliver product demonstrations, qualify opportunities using MEDDPICC and Challenger Sale, manage pipeline and forecasting in Salesforce and Gong, expand existing accounts, and build relationships with public safety agencies, government partners, and executive stakeholders.

Identify, qualify, advance, negotiate, and close enterprise sales opportunities for public safety software solutions. Build territory pipelines, meet quotas, manage complex government buying cycles, demonstrate products, communicate value to agency decision-makers, and maintain customer relationships. Use MEDDPICC, Challenger Sales, persona-based value mapping, AI-enabled sales tools, and Salesforce CRM to manage opportunities and forecasts. Travel up to 75% and comply with CJIS security requirements.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.