Jobs at Via

The Director of Operations will lead the West Coast portfolio, managing teams and P&L, driving strategy, and ensuring operational excellence in a high-growth environment.

As an Expansion Associate Principal, you will launch new markets, manage operations, and facilitate partner relationships while using data for strategic decision-making.

The Partner Success Associate Principal will build and maintain customer relationships, provide strategic advice, analyze performance data, and negotiate contracts to drive revenue growth for Via's partner transportation systems.

The Senior Enterprise Account Executive will drive revenue growth by building partnerships with city governments and transport authorities, executing go-to-market plans, and acting as an advisor for future transit networks.

The Expansion Principal will oversee the launch of new deployments, manage teams, ensure quality, and support partner development in various markets, while leveraging data for insights. Travel is required up to 2-3 weeks per month.

Lead and execute launches of new Via transit services across markets, owning technology implementation, operational setup, KPIs, partner relations, and a 30+ frontline team. Drive service performance, continuous improvement, cost efficiency, and influence product roadmap while representing Via to transit agencies, officials, and communities. Frequent travel required.

Lead launches of new transit services end-to-end: implement technology, build operational systems, set KPIs, manage service performance, lead 30+ frontline staff, manage transit agency and community stakeholders, drive operational excellence and influence product roadmap.

Manage a strategic portfolio of transit agency partners as primary contact, drive renewals and service expansions, analyze performance data to inform strategy, build long-term executive relationships, and advocate for product adoption to grow revenue and improve service outcomes.

Manage a portfolio of high-value city and agency partners as primary contact. Drive renewals, expansions, and revenue using service performance data, lead complex negotiations, and advocate partner needs to influence product roadmap and service growth.

Lead go-to-market and close high-value partnerships across the Western US with city governments, transport authorities, and private operators. Manage complex public-sector sales cycles, build data-driven business cases, advise senior leaders on transit design and funding, represent Via at events, and feed market intelligence into product and strategy decisions to drive revenue and adoption.

Lead end-to-end design of complex, map-based transit planning workflows for Remix. Partner with product, engineering, and transit professionals to research, prototype, and deliver production-ready, data-rich enterprise features. Influence product vision and roadmap, craft polished interaction and visual design, contribute to the design system, and mentor peers to raise overall design quality and usability.

The Account Executive will lead sales efforts in the Eastern US, identify partners, build client relationships, and create regional transit plans.

As a Partner Success Manager, you will build and maintain relationships with partners, analyze service performance data, and drive revenue growth through strategic guidance and contract negotiations.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

As a Strategic Business Development Principal at Via, you'll lead regional sales efforts, build partnerships, navigate market strategies, and champion the company's technology in various sectors.