Teams at Walker Advertising LLC.

Onboard and maintain new and existing clients while serving as the primary liaison between clients and the sales team. Provide product guidance, troubleshooting, billing and contract support, payment processing, complaint resolution, and proactive client communication. Maintain Salesforce records, prepare reports, support customer satisfaction, and manage product-related features and dependencies. The role requires strong communication, organization, sales, Excel, Microsoft Office, and Salesforce skills.

Owns bilingual organic social media, community engagement, and online reputation management across platforms including Instagram, YouTube, TikTok, Reddit, Google, and Yelp. The role develops short-form content, builds authentic communities, monitors brand sentiment, manages reviews, coordinates content calendars, partners across organic marketing teams, tracks performance, and converts audience engagement into brand awareness, traffic, and inquiries for legal referral services.

Generates qualified sales pipeline by researching and prospecting law firms through cold calls, personalized email, and LinkedIn. Conducts consultative discovery, qualifies firms based on practice areas, marketing goals, intake capabilities, case values, and markets, then schedules meetings for Business Development Executives. Maintains prospect records and outreach activity in Salesforce, collaborates on messaging and targeting, and supports effective opportunity handoffs.