Teams at WebMD

Develop and grow new law firm accounts within an assigned territory by prospecting, cold calling, and consultatively selling web-based marketing and advertising solutions. Meet monthly sales quotas, advise clients on digital marketing strategies, collaborate with account management on retention, and maintain client relationships. The role requires outside B2B sales experience, independent territory management, strong organization, and frequent field activity with some overnight travel.

Respond to inbound and outbound prospects through phone, email, live chat, website inquiries, and marketing campaigns. Build rapport, conduct discovery conversations, identify qualified opportunities, handle objections, schedule meetings with Account Executives, maintain organized follow-up, and meet activity and appointment-setting goals. Representatives will average approximately 65 calls daily while participating in coaching and learning the company’s products, customers, competitors, and industries.

Manage and grow a portfolio of approximately 200 legal-industry clients. Responsibilities include onboarding, relationship management, data-driven performance reviews, consultative upselling and cross-selling, churn prevention, client health monitoring, CRM maintenance, and leadership reporting. The role requires using AI-assisted insights and performance data to improve adoption, demonstrate ROI, increase client lifetime value, and deliver strong customer satisfaction.