Teams at Worldwide TechServices

Provide on-site customer support and repair for desktops and laptops, troubleshoot hardware and basic software issues, manage service calls within SLAs, handle parts and asset control, complete reporting and administrative tasks, and perform occasional long-distance or overnight assignments.

This position provides technical support for desktops and laptops, addressing client issues, completing service calls, and ensuring customer satisfaction. Responsibilities include troubleshooting, real-time reporting, and asset control.

The Dynamic PC Support Technician provides technical support and troubleshooting for desktops and laptops, ensuring client satisfaction and compliance with service agreements.