Teams at Wrike

Manage and grow a portfolio of established SaaS accounts through consultative selling, outbound prospecting, full sales-cycle management, tailored demos, and strategic account plans. Collaborate with Customer Success and Solutions teams, use sales tools to drive expansion, and consistently meet revenue targets.

Support sales planning and execution by creating and maintaining dashboards and reports, validating CRM data, aiding forecasting and pipeline analysis, partnering cross-functionally to improve sales processes, and documenting workflows to scale operations.

Lead and coach a team of senior Customer Success Managers for North America Enterprise. Protect and grow enterprise revenue by driving retention, reducing churn, and uncovering expansion. Build playbooks and proactive intervention strategies, use data to forecast risks and optimize portfolios, and act as executive escalation and cross-functional partner to ensure successful customer journeys and renewals.