Teams at Zenity

The Technical Customer Success Manager will lead strategic success for complex enterprise accounts, focusing on technical orchestration, customer onboarding, integration, and relationship management to ensure business outcomes.

As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.

The role involves managing multi-channel marketing campaigns, overseeing project execution, writing campaign content, and collaborating with teams on campaign performance and automation using AI solutions.