Jobs at Zip

As a Commercial Account Executive, you'll drive sales through prospecting and closing deals in enterprise procurement, leveraging your product and market expertise to deliver value to clients.

Lead strategic oversight of Zips largest, most complex enterprise implementations. Define scalable delivery methodologies and governance, mentor and develop implementation leaders, partner with cross-functional executives, and implement project health, risk escalation, and quality standards to ensure successful global deployments and strong customer outcomes.

Lead product strategy and roadmap for AP automation, designing AI-first invoice processing, approvals, exception handling, and vendor collaboration. Define enterprise-scale workflows, synthesize user needs into specs, manage end-to-end execution, and coordinate cross-functional rollouts with engineering, design, and stakeholders to deliver secure, enterprise-grade features.

Lead the Core Infrastructure team, focusing on Kubernetes platform ownership, multi-region expansion, AI infrastructure development, and enhancing security and performance.

Lead Business Intelligence and GTM Data Science to define Zip's data strategy, build a single source of truth and executive/GTM dashboards, enable AI data foundations, partner with Product Data Engineering, hire and scale the analytics team, and deliver automated executive and board reporting.

As a Business Development Representative, generate new leads through prospecting, collaborate with the sales team, and become a market expert to drive revenue.

As a Senior Product Manager, you will drive product strategy in payment controls, focusing on vendor payments, risk management, and compliance. Collaborate with cross-functional teams to enhance payment systems and ensure secure transactions.

Lead onboarding and implementation for new enterprise customers, manage relationships and project activities, and improve post-sales processes.

Lead and grow the Online Storage team; own reliability, disaster recovery, and scalability for core storage systems (Aurora, ElastiCache/MemoryDB, DynamoDB, S3, OpenSearch). Set technical direction for unified search and permissions consolidation, run multi-cell scalability, partner with product teams as an internal platform, and ensure operational excellence including on-call, incident response, and observability.

As a Senior Product Manager, you will define the strategy and execution for Zip's App Studio and Marketplace, enhance integration capabilities, and build an ecosystem for enterprise clients.

Manage day-to-day operations in sales segments, drive strategic initiatives across teams, leverage data for insights, and act as a thought partner for leadership.

Own end-to-end payments product design for scheduling, tracking, failure/retry flows and new payment rails. Shape product direction, run customer research, collaborate with PMs and engineers, design migrations, and participate in design reviews. Influence upcoming AI-driven features and ensure usable, trustworthy money-movement experiences at global scale.

Lead end-to-end product design for Procure-to-Pay: workflows, approvals, transactions, disputes, and dashboards. Partner with PMs and engineers, run customer research, design AI-assisted agent experiences, and iterate on UX and visual details for enterprise procurement flows.

Lead QA for a fast-moving SaaS product: own quality OKRs, build and maintain Playwright TypeScript automation, act as release quality gate, embed with product teams, analyze failure patterns, and continuously improve QA processes and tooling.

The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.

Coordinate high-volume interview scheduling and candidate communications, improve recruiting systems (Ashby), solve scheduling issues, support sourcing and reporting projects, and drive candidate experience and process improvements while handling confidential information.

The Director of Corporate Finance at Zip will manage financial planning, forecasting, reporting, and cash flow modeling while partnering with G&A teams and ensuring financial insights drive decision-making.

As a Senior ERP Solutions Consultant, you'll lead customer onboarding, configure solutions, conduct training, manage projects, and collaborate with teams to enhance the customer experience.

As a Commercial Account Manager, you'll act as a trusted advisor for customers, drive renewals and upsells while managing accounts, and leverage sales intelligence tools to enhance value and customer relationships.

Embed with enterprise customers to map procurement workflows, build and deploy custom AI agent solutions using Zip's AppStudio, own delivery and customer relationships, surface high‑ROI problems, produce architecture documentation, and feed learnings back to product and engineering.