Jobs at Zip

Lead and scale a team of FTEs and contractors to deliver Zip's AI products, drive customer adoption, own data and integration partner evaluations, ensure platform quality and reliability, manage delivery throughput from planning to deployment, develop automation/internal tools to reduce manual work, and partner with AI engineering, product, and customer success to resolve blockers and measure performance.

Build reliable, scalable software products for Zip’s enterprise procurement platform. Responsibilities include designing frontend applications and components, developing APIs, writing maintainable code, collaborating with product and customer-facing teams, understanding requirements, and shipping customer-facing features. The role offers mentorship while requiring engineers to independently scope and solve complex technical challenges.

Own engineering programs that improve release execution, software quality, reliability, and delivery consistency. Responsibilities include managing monthly feature releases, improving feature-flag lifecycles, coordinating incident and bug follow-up, tracking performance regressions, resolving cross-team engineering dependencies, and overseeing technical vendor operations. The role requires strong systems thinking, process discipline, engineering fluency, and cross-functional accountability without requiring hands-on coding.

Coordinate high-volume interviews and manage recruiting calendars, candidate communications, interviewer and hiring manager experiences, and recruiting systems in Ashby. Improve processes, resolve scheduling issues, handle confidential information, and contribute to sourcing, reporting, referrals, candidate surveys, and other recruiting projects. The role partners closely with recruiters and hiring managers in a fast-paced environment.

Design and build scalable developer-platform architecture, tooling, frameworks, CI pipelines, testing systems, and deployment processes. Lead initiatives that improve engineering velocity, reliability, code quality, and customer experience. Drive adoption of AI-assisted development tools, optimize development workflows, modernize legacy patterns, and establish release safeguards such as canaries, traffic replay, and enterprise feature bundling.

Leads high-priority product programs from strategy through launch, rollout, adoption, and post-launch measurement. Owns product planning and roadmap cadences, builds integrated program plans, aligns Product, Design, and Engineering teams, manages dependencies and risks, facilitates executive decision forums, and develops scalable operating systems. The role requires strong cross-functional leadership, communication, and experience managing complex product launches or multi-quarter programs.

Own post-sales strategy and operations for the Customer Success organization. Lead planning, segmentation, book design, forecasting, reporting, operating cadences, renewal and churn reviews, and executive business partnerships. Drive cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Use SQL, spreadsheets, and BI tools to analyze performance, improve coverage models, and develop customer retention and expansion processes.

Lead the vision, strategy, and end-to-end development of Zip’s Contract Orchestration product. Build AI capabilities for contract analysis, redlining, generation, routing, metadata extraction, and quality evaluation. Partner with customers, engineering, design, legal, procurement, finance, and suppliers to improve contract workflows, cycle times, visibility, and compliance. Own product quality, lifecycle strategy, user research, prioritization, and cross-functional alignment.

Software Engineer Interns will design and build reliable web products, scalable frontend applications, and APIs. They will write maintainable code, collaborate with product and customer-facing teams, understand requirements, and ship features used by Zip customers. The role includes mentorship, exposure to complex technical challenges, and work across frameworks, architecture patterns, and programming languages. Internships are full-time and hybrid at Zip’s San Francisco headquarters during Summer 2027.

Partner with GTM leaders to build and own financial models, forecasts, and KPI frameworks. Analyze revenue, expenses, headcount, cash flow, and retention to inform resource allocation and strategic decisions. Prepare board and investor materials, support executive decision-making, and assess ROI of GTM projects to optimize growth and spend efficiency.

Lead global workplace operations by building scalable systems, vendor strategy, budgets, and playbooks. Manage distributed onsite teams, oversee facilities maintenance, security, and incident response, and continuously improve operational metrics to deliver a consistent employee experience across locations.

The Solution Engineer will serve as the technical pre-sales contact, demonstrating value to prospects, driving sales collaboration, and ensuring customer success with the Zip solution suite.

As a Software Engineer, Frontend, you will design and build reliable and scalable user-facing applications, collaborating with cross-functional teams and writing maintainable code.

The Senior/Principal Product Manager will lead new product initiatives at Zip, expanding into new markets and ensuring alignment with user needs and company strategy.

Founding Data Scientist for Procure-to-Pay working cross-functionally to build models, metrics, simple data pipelines, dashboards, and reports. Analyze complex datasets, produce actionable insights through data storytelling, and partner with leadership to turn business problems into data-driven solutions that impact operations and growth.

Lead product design for core teams, focusing on user experience in request management, workflows, dashboards, sourcing, and payments. Collaborate with cross-functional teams and iterate on designs based on user feedback.

Lead product strategy and execution for Zip's AI Agent platform area. Partner with engineering, design, and AI research to build agent/chat capabilities, own quality (evals, guardrails, feedback), work with customers, and enable other teams to build on the platform.

Support and drive GRC and compliance programs: perform access reviews, audits, and vendor risk assessments; manage security questionnaires; guide control owners; support SOC/ISO audits; develop and maintain security policies and standards.

As a Commercial Account Executive, you'll drive sales through prospecting and closing deals in enterprise procurement, leveraging your product and market expertise to deliver value to clients.

Lead product strategy and roadmap for AP automation, designing AI-first invoice processing, approvals, exception handling, and vendor collaboration. Define enterprise-scale workflows, synthesize user needs into specs, manage end-to-end execution, and coordinate cross-functional rollouts with engineering, design, and stakeholders to deliver secure, enterprise-grade features.