Teams at Ziply Fiber

Supports financial planning and analysis through forecasting, budgeting, five-year planning, capital budgeting, financial modeling, reporting, and performance analysis. Partners with leadership and business units to evaluate results, identify trends, risks, opportunities, and business drivers, and develop action plans. Extracts and analyzes large datasets, manages sensitive information, and delivers timely insights to support data-driven decisions.

Leads complex telecommunications and network modernization programs involving multiple related projects. Coordinates project managers, engineering, IT, operations, vendors, and business stakeholders; manages plans, governance, risks, dependencies, resources, budgets, and communications. Ensures operational readiness, production transition, strategic alignment, benefits realization, and continuous improvement. Requires at least five years of technology or telecommunications project/program management experience and familiarity with network infrastructure and delivery methodologies.

Leads wholesale account and order management teams supporting strategic telecommunications customers. Oversees ASR and LSR order processing, provisioning, tariffs, billing, escalations, customer retention, renewals, and growth. Manages vendor call-center relationships, workforce planning, KPIs, quality, and service levels. Partners with Sales, Operations, Product, Finance, and executive leadership to improve customer experience, compliance, workflows, and operational efficiency.