Jobs at Zocdoc

Owns complex, cross-functional technical programs spanning multiple engineering teams and product domains. Drives planning cadences, multi-quarter platform initiatives, sequencing, milestones, dependencies, reporting, risk management, architectural tradeoffs, and executive communication. Partners with engineering, product, design, analytics, and go-to-market leaders to deliver scalable, reliable, multi-tenant SaaS capabilities and improve program execution across the business unit.

Build and lead Zocdoc’s Talent Operations function from scratch. Own and optimize recruiting technology, integrations, knowledge systems, dashboards, metrics, data integrity, and compliance processes. Partner with Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards to improve recruiting efficiency and stakeholder experience. Manage two Recruiting Coordinators while remaining hands-on with tooling, documentation, reporting, process design, vendor management, and cross-functional initiatives.

Own the architecture and technical direction of Zocdoc’s Provider Engagement Platform. Design data pipelines, real-time practice intelligence systems, APIs, and ML integrations that power personalization and recommendations. Lead complex cross-team initiatives, make infrastructure decisions, ship production code using C#, React, and AWS, and mentor engineers while promoting strong engineering, testing, and observability practices.

Lead marketing measurement and experimentation to quantify attribution and incrementality, optimize ad platforms and CRM, build performance data assets, analyze lifecycle engagement, and communicate insights to influence marketing strategy and spend allocation.

Lead and grow a Data Science team for Provider Products, set analytical direction, own experimentation and measurement, review methods, partner with product and engineering, hire and develop data scientists, standardize analytics and integrate generative AI to improve workflows and outputs.

Lead and build a greenfield marketing measurement function across B2C and B2B. Own attribution, incrementality, MMM, MTA, LTV, and experimentation; hire and mentor data scientists; partner with marketing leadership to turn statistical results into investment decisions; integrate measurement with data platform and GenAI tools.

Lead and grow strategic distribution partnerships end-to-end: identify, negotiate, launch, and optimize partner relationships. Own partner performance, conduct business reviews, drive expansion opportunities, coordinate cross-functional execution, and build compelling business cases to align partners with Zocdocs strategic goals.

The Senior Product Designer at Zocdoc leads design projects, crafts user-centered designs, collaborates with teams, and shapes healthcare technology's future.

Lead product design direction across complex, multi-team healthcare platform areas. Shape product strategy, experience architecture, design systems, and scalable experiences for patients, providers, and practices. Partner with product, engineering, data, and leadership to resolve ambiguity, guide execution, mentor designers, and raise quality. Establish AI-native design and engineering workflows using emerging tools such as Cursor and Claude Code.

Own and grow a portfolio of large health system partnerships through consultative enterprise selling. Lead complex, multi-stakeholder sales cycles, drive renewals and expansions, negotiate commercial contracts, partner cross-functionally, and travel frequently to build executive relationships and accelerate adoption.

Own and grow strategic large provider group accounts through consultative selling, renewals, commercial negotiations, and expansion. Build executive relationships, lead complex enterprise sales cycles, develop account strategies, conduct business reviews, identify growth opportunities, and collaborate with Client Success, technical teams, and leadership. The role includes data-driven pitching, quota ownership, and up to 50% customer travel.

Develop, monitor, and maintain distributed production systems and AWS-based microservices infrastructure. Build automation, tooling, and repeatable processes that improve uptime, scalability, security, and operational efficiency. Support product engineering teams with performance, scaling, incident diagnosis, and production debugging. Analyze and tune systems, code, and networking while participating in on-call operations and blameless post-mortems.

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

Lead the technical direction of Zocdoc’s patient acquisition platform, building scalable APIs, microservices, AWS infrastructure, and React experiences. Improve SEO, page speed, system reliability, and patient-facing data access. Collaborate with Product, Design, and Marketing, integrate third-party data and Contentful, apply LLM technology, promote engineering excellence, mentor engineers, and drive AI-focused innovation across distributed teams.

The role involves architecting and improving data systems, defining governance standards, optimizing performance, and mentoring engineers in data engineering.

Lead architecture and scaling of an automated, AI-driven vulnerability detection and remediation platform across cloud, containers, and applications. Correlate SAST/DAST/SCA findings, implement AI-assisted triage, run red/purple team validation, and build automated remediation pipelines integrated into CI/CD for continuous compliance and risk reduction.

As a Lead Sales Recruiter at Zocdoc, you'll manage the end-to-end recruitment process, support staffing for Sales and GTM teams, and improve candidate experiences through effective partnerships and data-driven strategies.