Teams at Zoom

Build, maintain, and improve highly available ZoomAI and ML service infrastructure. Own CI/CD, deployment pipelines, zero-downtime designs, monitoring automation, incident investigation, and reliability improvements across cloud and containerized environments.

Design, automate, and operate secure multi-cloud infrastructure and identity systems. Build IaC and automation (Terraform, Ansible), manage IAM/Okta integrations, run Kubernetes (EKS), implement observability (Prometheus/Loki/Grafana), adopt GitOps (ArgoCD), and lead incident response, blameless post-mortems, and SLO definition to ensure reliable services.

Design and deliver customer-facing features, define architecture and cloud-based automation, create technical and API documentation, troubleshoot and optimize performance, review code and designs, mentor engineers, and translate business requirements into technical solutions.