Jobs at ZS

Lead and support Salesforce CRM transformation projects for pharma, healthcare, and life sciences clients. Responsibilities include requirements gathering, solution design, Salesforce implementation and customization, solution architecture, stakeholder communication, technical-team collaboration, and management of project timelines, budgets, and deliverables. Provide expertise across Salesforce Health Cloud, Marketing Cloud, Sales Cloud, and Service Cloud while translating technical solutions for nontechnical stakeholders.

Provides strategy consulting and insights for emerging pharmaceutical clients. Responsibilities include defining project approaches, leading research and quantitative or qualitative analyses, developing hypotheses and recommendations, presenting findings, supporting business development, contributing to firm initiatives, and mentoring junior team members.

Leads client portfolios using ZAIDYN data management and analytics solutions for emerging pharmaceutical companies. Responsibilities include business development, solution design, technology implementation, project and staffing management, client presentations, global team leadership, technical escalation, and mentoring. The role oversees scalable deployments involving analytics, AI, cloud, big data, BI, data governance, integration, and master data management.

Supports the strategy, research, design, and delivery of customer experiences, services, products, and brand interactions. Responsibilities include conducting qualitative research, creating journey maps, service blueprints, personas, and prototypes, facilitating Design Thinking workshops, developing experience strategies, collaborating with multidisciplinary teams, and presenting recommendations to clients. The role focuses on human-centered design for healthcare and life sciences organizations and requires client travel.

Consults with clients on marketing technology, customer data, and customer experience transformation. Leads strategy, solution design, implementation, activation, analytics, and performance measurement for customer engagement initiatives. Translates business goals into scalable technology solutions, guides data integration and solution roadmaps, manages project delivery, facilitates workshops, supports proposals and business cases, and mentors junior consultants.

Leads administrative support across multiple teams and offices, overseeing service delivery, manager development, staffing capacity, workflow standards, performance, and process improvement. Partners with senior stakeholders to resolve escalated issues, align support services with business priorities, and strengthen onboarding, training, succession planning, and team effectiveness. The role requires extensive operational leadership, resource planning, cross-functional coordination, and sound judgment.

Leads enterprise product marketing strategy for ZS’s platform and product portfolio. Responsibilities include market research, positioning, messaging, pricing and packaging input, launches, commercialization, sales enablement, lifecycle adoption, executive influence, resource prioritization, and building a high-performing product marketing team. The role requires translating AI and technical capabilities into credible business value and driving awareness, demand, adoption, retention, expansion, and revenue growth across complex B2B SaaS markets.

Deliver Veeva CRM and Vault implementation projects for pharmaceutical, healthcare, and life sciences clients. Provide techno-functional expertise in solution design, architecture discussions, CRM and Vault integrations, content approvals, field sales, and regulatory workflows. Collaborate with global technical teams, guide platform decisions, communicate solutions to diverse stakeholders, and support project timelines, budgets, and deliverables. Client-site or office travel is occasionally required.

Develops advanced analytics and machine learning models for client business challenges, particularly using pharmaceutical and healthcare data. Translates complex analyses into actionable business recommendations, communicates findings to clients, manages analytical workstreams, supports project milestones, builds client relationships, and mentors junior team members.

Leads multiple client-facing technology engagements from discovery through ongoing operations. Builds senior client relationships, advises on technology strategy, develops transformation roadmaps, expands accounts, and coordinates global cross-functional teams. The role translates business challenges into technology solutions across digital transformation, enterprise applications, cloud, CRM, analytics, data platforms, AI/ML, and digital products while balancing strategic advisory and delivery leadership.

As a Strategy Insights & Planning Associate Consultant, you will analyze data, conduct market research, develop solutions for clients, and strengthen client relationships through effective communication and project management.

Client-facing solutions architect who designs and delivers scalable cloud, data, and AI-enabled solutions. Leads end-to-end projects, mentors teams, ensures scalable/resilient architectures, modernizes data ecosystems, drives delivery methodology, and develops business cases while collaborating globally with clients and ZS teams.

Design and develop scalable software systems and production LLM solutions using RAG, agentic workflows, PEFT, and guardrails. Own architecture, technical execution, SDLC activities, cloud and Databricks governance, DevOps automation, testing, deployment, and system reliability. Collaborate with cross-functional teams, conduct code reviews, translate business requirements, and guide software design. The role is client-facing and follows a hybrid work model with travel as needed.

Supports revenue operations across sales, marketing, customer success, finance, and product by managing go-to-market processes, CRM systems, data quality, reporting, forecasting, and pipeline operations. The role maintains dashboards, audits data, coordinates system enhancements, supports user adoption, and identifies process improvements. It requires cross-functional collaboration, analytical problem-solving, stakeholder management, and experience with SaaS revenue technologies.

Lead product marketing for ZAIDYN Field Performance, defining positioning, narratives, go-to-market strategies, launches, packaging, and sales enablement. Develop messaging, demos, case studies, ROI stories, and competitive materials while partnering with product, sales, customer success, and industry marketing teams. Conduct market and buyer research, oversee win/loss analysis, support advocacy programs, and translate AI and analytics capabilities into compelling customer value across global markets.

Designs and delivers customer data, marketing technology, and customer experience solutions for clients, including requirements gathering, solution design, implementation, activation, analytics, and measurement. The role uses SQL and ETL expertise, collaborates with architects, leads project workstreams, supports delivery planning and risk mitigation, creates technical and business deliverables, and mentors junior team members. Client-facing consulting experience in marketing technology, customer data platforms, marketing automation, cloud solutions, and omnichannel engagement is required.

Leads product demand generation for ZAIDYN and ZS’s product portfolio, developing integrated B2B campaigns across digital, ABM, events, alliances, email, paid media, social, webinars, and SEO. Manages campaign performance, attribution, budgets, pipeline contribution, and ROI while partnering with Product Marketing. Leads and develops the demand generation team, establishes campaign governance and processes, and uses post-campaign insights to improve marketing operations and scalability.

Lead large-scale cloud, data, and GenAI-driven transformation programs for High-Tech clients. Build senior client relationships, design cloud-native architectures (AWS/Azure/GCP), drive delivery excellence across onshore-offshore teams, and grow accounts by creating reusable solution accelerators and go-to-market strategies.

As a Decision Analytics Associate Consultant, you will develop statistical models, apply analytic techniques, and communicate results to clients. You will also design custom analyses and guide team projects while mentoring Associates and maintaining client relationships.

The AI Engineering Specialist will oversee project tasks, manage expectations, mentor junior members, and design scalable AI systems while working with advanced AI models and ML pipelines.