Principal Architect, IT Architecture and Solutions
What if you could support the solutions that will change the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work.
That’s exactly the kind of environment we’re building together at RingCentral.
RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies and customers together.
As a member of the RingCentral IT team, you’ll work across every department in the company to develop and deploy innovations that power productivity, deliver insights, and improve the flow of company data. It’s a team built to thrive on change—and a perfect place to build a career with lasting impact.
We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.
As our IT Architecture and Solutions Principal Architect, you will be a hands-on techno-functional leader with high visibility and ownership in driving architecture and solutions on a number of key Salesforce programs cross functionally. You will primarily be responsible to serve as the subject matter expert in supporting, maintaining and managing our Sales, Support and Marketing applications ecosystem. This is a full-time position at RingCentral HQ in Belmont, CA
Responsibilities:
- 10+ years of relevant technical experience
- Demonstrated experience in enterprise applications design, architecture & strategy
- Demonstrated experience in solution design and enterprise architecture with focus on scalability and automation
- Working knowledge in Agile development environment with strong engineering principles (XP, SCRUM)
- Architect & Design elegant, innovative Salesforce solutions involving configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
- Comprehensive expertise in business analysis, requirement gathering, technical documentation and business process reengineering
- Responsible for the Business Capability Map and models, including the management and governance of business capability definitions
- Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors
- Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions from an overall enterprise architecture perspective and presents to both Business and IT stakeholders
- Partner with both technical and non-technical peers, architect and design the capabilities and remove any blockers throughout the program lifecycle
- Become a trusted partner with the business
- Ability to think critically, solve problems, make decisions and build trust across the organization
- Review designs, business processes, data flows, quality of data and systems architecture
- Run architecture review board
- Analyze the health of the business and present recommendations to senior management for strategic decision making and investment
- Design and interpret key performance metrics and craft plans to address weaknesses
- Work with the Project Manager to manage a project to scope
- Guide and coach team members.
- Communicate, present, and evangelize best practices
Qualifications:
- 10+ years of Sales, Support and Marketing applications including architecture and design experience with a significant exposure to sales teams
- Expertise in Salesforce (Lightning) with multiple certifications
- 5+ years of experience designing solutions on Salesforce platform
- Stellar problem-solving skills and strong analytical skills
- Excellent negotiation, influencing, collaboration, communication, and presentation skills
- Self-driven and self-motivated leader who instills constant curiosity, perseverance and positive energy
- Proven cross-functional collaborations and facilitation skills
- Deep understanding of enterprise business processes
- Ability to learn and adapt quickly
- B.S. degree in Computer Science or a related IT field; MBA a plus
Benefits and Amenities:
- Centrally located in Belmont, CA (close to highways 101, 280, and 92)
- Comprehensive medical, dental, and vision
- Flexible PTO
- 401K match and ESPP
- Complimentary organic breakfast and lunch daily, and fully stocked break rooms
- On-site gym with free yoga and boot-camp classes
About RingCentral
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status