Senior Manager of Engineering, Video

Want to change the way work…works? This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

RingCentral's cloud-based communications platform connects more than 2 million users around the world, in ways that bring people, ideas, companies, and customers together.

The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. If there’s a better way to bring people together, RingCentral Innovation is finding it, iterating on it, and sharing it with the world.

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

About this role:

The RingCentral Video Engineering (RCV) team is based at our headquarters in Belmont, CA. We are at the forefront of the company’s next-gen and highest priority product advancements. We work closely with local Product and other Engineering teams and remote development centers in Odessa, Ukraine, St. Petersburg, Russia, and Xiamen, China.

The person in this highly strategic role will spearhead critical engineering initiatives focused on increasing RingCentral’s leadership footprint in the UCaaS domain. S/he should have a demonstrable track record of managing engineering teams across multiple geographies, delivering products that were business critical and industry defining, and highly successful cross-functional collaboration on product architecture, feature definition, and implementation.

The Senior Manager of Engineering contributes to the strategic objectives of the Video Division by providing the frontend, core backend, and APIs of the cloud-based production video platform, managing multiple development and QA team members.

Key success factors include a passion for complex product development, in a 5 9’s uptime and availability environment, plus some experience in real-time communication.

Responsibilities:

• Provide leadership and direction to the backend teams that are responsible for core components and databases. Drive appropriate KPIs for measuring group and individual performance

• Provide technical leadership and guidance, while also contributing to product and system architecture design, with a focus on high availability and reliability

• Own the API strategy and execution (developer tools, demo apps, API documentation, API analytics, QoS)

• Drive cross-functional collaboration

• Manage the end-to-end delivery of strategic projects

• Champion the continuous investigation of new technologies, and promote a culture of innovation

• Set clear expectations and create a positive work environment based on accountability

Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering or related field and equivalent practical experience.

• 10+ years of experience managing software engineering teams

• Expert level knowledge of the principles of operation, and limitations, of distributed systems

• Strong experience in planning, architecting, and managing software development life cycle and best practices

• Knowledge of classical algorithms and data structures

• Experience with complex network architectures

• Experience with VMWare, and AWS, or other relevant cloud technologies

• Experience with an array of JavaScript frameworks including MobX / React

• Excellent communication skills

• Excellent project management skills.

• Self motivated, with the ability to excel in a team-oriented, collaborative, and fast-paced environment

• Passion for creating best in class products

Nice-to-have:

• Knowledge of functional programming concepts

• Experience with WebRTC, RTP, signaling protocols (SIP, XMPP)

• Experience with:

  • Messaging middleware

  • Node.JS development

  • Scala development

  • MongoDB, Kafka

Benefits and Amenities: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

• Comprehensive medical, dental, vision, disability, life and pet insurance

• Flexible PTO

• 401K match and ESPP

• Wellness programs including virtual yoga, bootcamp, meditation classes and more

• Paid parental leave

• Milkstork parental account

• New parent gift box

Say hello to the future of work. And the end of the resume black hole. 

We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center, and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.