We are looking for a Manager of Investor Relations to position Freshworks to the investor community and build out our investor relations program. Reporting to the VP of Investor Relations, you will play a key role in collecting and analyzing information that will inform our narrative while managing investor and analyst relationships, building investor targeting strategies, and managing investor events. 

Role and Responsibilities:

• Help develop and implement a proactive investor relations strategy and program, ensuring that the Freshworks’ business strategy, products, and progress are understood by the investor community

• Coordinate workflows across functional teams including finance, legal, product and marketing to gather information in preparation for quarterly earnings and executive presentations

• Prepare key messages and presentations to communicate Freshworks’ progress and performance to key internal and external stakeholders

• Collaborate with internal stakeholders and senior executives to develop financial press releases, Q&A documents, and other relevant materials

• Provide strategic counsel to the senior leadership team, finance department, communications team, and others on all IR activities

• Analyze competitive behavior, market trends, shareholder concerns and other factors to inform investor communications and corporate strategy

• Work with investors and analysts to communicate our strategy and build a feedback loop

Skills and Experience: 

• 5+ years of experience in investor relations, equity research or investment banking

• Knowledgeable in investor relations including common valuation methodologies, financial accounting, principles, etc.

• Excellent written communication and presentation skills 

• Ability to develop and maintain a sense of credibility within the investor community and the Freshworks’ management team

• Ability to explain complex topics clearly and concisely

• Strong familiarity with SEC requirements around financial reporting and communications

• Willingness to identify and incorporate innovation in the practice of investor relations

• Exceptional attention to detail combined with strong organizational skills, the ability to multitask, and strong follow-up skills

• Bachelor's degree in economics, finance, or related professional experience

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and business.

Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Our products are ready to go, easy to use, and offer a quick return on investment.

Freshworks has received numerous accolades ranking #16 on the prestigious Forbes’ Cloud 100 and #22 on the Battery Ventures/Glassdoor Best Places to Work lists. 

 Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management. For more information visit www.freshworks.com.