Grand Rounds Health, we believe that everyone deserves a path to great healthcare. From the beginning, our vision was to create a new kind of healthcare company. One that makes it simple for people to get access to the highest-quality and very best care possible. We keep our members top of mind with every decision we make and speak to them in plain language that is down to earth, confident and a little gutsy.

Together we are raising the standard of healthcare for everyone, everywhere.

About The Team

The Grand Rounds Health Creative Services team offers an environment where your creativity and ambition can thrive and grow. We’re not just looking for skills and experience—we’re looking for passion and commitment to making members’ lives better through creative expression. This team is laser-focused on bringing the brand to life through rich storytelling across multiple media and platforms. Grand Rounds Health is a proudly mission-driven brand where your voice and your vision can make a singular difference every day. We’re looking for someone who is not a culture “fit” but rather a culture “add” who will bring a new perspective, personality and unique set of skills to the team.

About The Role

This role requires strong writing chops and a strategic creative spirit. Grand Rounds Health is an entirely different type of healthcare company with products and services that are often unfamiliar to members. So clear and compelling copy plays an essential part in introducing and engaging audiences with our brand. The perfect candidate for this role is a collaborative creative and strategic thought leader.

What You'll Do:

• Bring the brand tone and voice to life and help drive engagement and utilization of the Grand Rounds Health product with members
• Establish a sense of ownership in shaping and delivering the brand tone and voice at every member touch point (even if the project requires a teeny tiny character count)
• Form partnerships with cross-functional leaders to help turn ideas into compelling content
• Thrive in a fast-paced, exciting environment, learn a lot and contribute to the brand expression in a meaningful way
• Deliver straightforward, compelling and engagement-driven content across all functional marketing areas while consistently capturing our brand tone and voice
• Write and proofread a variety of deliverables including emails, one-sheets, direct mail, digital ads, social posts, website, infographics, videos and other collateral
• Work closely with cross-functional teams to determine copy needs across many different aspects of the organization, including the Product, Growth Marketing, Employee Experience and Member Marketing teams
• Manage copy edits from external partners
• Consistently and creatively capture our tone and voice in all written communications
• Proof all copy with meticulous accuracy for spelling, punctuation and grammar
• Support Creative Services team as needed, including projects beyond what is listed above

Qualifications:

• 5-8 years of copywriting required, a creative mind and enthusiastic spirit to help make a real difference in members’ lives—and have fun doing it!
• Impressive portfolio and experience with in-house B2C brand writing, content marketing and B2B communications
• Superb command of the English language (familiar with AP style)
• Rigorous attention to detail and accuracy
• Ability to optimize content and message according to each audience / customer
• Ability to articulate the Grand Rounds Health brand in a clear, concise and compelling manner
• Ability to interpret data—and simplify it when necessary—to tell an effective story
• Ability to multitask and prioritize tasks efficiently in a fast-paced environment
• Ability to take projects from beginning to end with little guidance and reliably meet deadlines
• A healthy sense of curiosity and willingness to learn new things
• BA in English or Creative Writing 

About Grand Rounds Health and Doctor On Demand:

Grand Rounds Health and Doctor On Demand merged in 2021 to form the first of its kind integrated virtual care company to raise the standard of healthcare. Our personalized, longitudinal care services include primary care, specialty care, integrated behavioral health, everyday and urgent care, chronic condition management and prevention and 24/7 triage. We get members to the right care, at the right time through ongoing clinical navigation, expert medical opinions and care coordination.

Partnering with leading employers and health plans, we deliver unparalleled, end-to-end care. Our combined nationwide practice of dedicated clinicians and innovative data science and technology platforms provide better care experiences, better member satisfaction, and better outcomes and cost savings for our nearly 100 million covered lives across commercial, Medicare and Medicaid. 

Headquartered in San Francisco, the combined company has been recognized as a 2020 UCSF Digital Health Award winner for Employer Wellness and 2021 Best Workplaces in Healthcare and Biopharma™ by Great Place to Work and Fortune. Learn more at www.grandrounds.com and www.doctorondemand.com.

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Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.