Chief of Staff
Why TrueAccord?
TrueAccord is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.
With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.
The Role:
The Chief of Staff will serve as the right hand to the TrueAccord Corp CEO in formulating and communicating strategy, developing and maintaining operating rhythm, planning and executing on organizational design, and reporting on how well we are meeting our commitments to clients, consumers and colleagues of TrueAccord. This is a highly visible position and the successful candidate will be one that can build effective relationships across all areas of the business to facilitate coordination, alignment, and cross functional empathy.
You’ll be expected to operate at the highest level on a constantly changing set of issues, understand the intricacies of a growing company in a regulated industry, hold your own with intelligent and opinionated staffers and do so while constantly learning new skills and topics.
Responsibilities:
- Prepare and facilitate key meetings
- Independently run strategic projects
- Proactively identify developing issues
- Coordinate strategic processes
- Draft communications and presentation materials
- Ensure that the leadership team follows through on committed action items and deliverables
- Be the first eyes on financial reports and weekly dashboards to alert the CEO of emerging issues and intervene proactively where necessary
- Manage or co-manage social media accounts to increase industry engagement
Skills and Experience:
- Strong organizational skills to ensure no balls get dropped while also leaning into proactive, strategic opportunities
- Excellent communicator both orally and in writing. A talent for creating great slide decks is a plus
- Entrepreneurial and proactive. Actual experience in starting or running an operation of any size is a plus
- Strong problem solving capabilities, both in ideation and execution
- Highly analytical and rigorous, demonstrably able to take a problem apart in real time
- Finance, MBA, or consulting experience strongly desired
- Outgoing and extroverted personality is a plus
What TrueAccord offers you + Culture & Benefits
TrueAccord is a distributed company with a major presence in the San Francisco Bay area and Lenexa, KS. We offer a healthy work environment that continuously builds an inclusive and diverse culture where everyone is able to develop the best version of themselves. We are a dynamic group of people who are subject matter experts with a passion for change.
We offer:
*** Generous paid time off
*** Paid training
*** We promote work/life harmony
*** Paid holidays
*** Health, dental and vision benefits
*** 401K with matching
Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueAccord and make a difference.
Our Dedication to Diversity & Inclusion
TrueAccord is an equal opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.