Community Events Coordinator at Miro

| San Francisco
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Here at Miro we’re creating a movement and we’re creating it with the help of our amazing Miro Heroes! Be one of the founding members of our Miro Community Events Team at Miro! With this role, you will work 1:1 with our Miro User Group Leaders to support them as they put on monthly community events and your role will be critical in scaling this program globally.

Work with some of the best marketing minds in the world to help our users create the next biggest thing. We have a complete growth mindset and are always willing to experiment and learn from our failures. You will be on the front lines with our Miro Heroes by creating exciting events to strengthen the Miro brand as The Online Collaborative Whiteboard Platform!

What you’ll do
  • Vet and onboard new volunteer Miro User Group Leaders globally
  • Support volunteer Miro User Group Leaders as they plan and execute events, including event swag, streamlined content, event logistical support, material and reimbursement
  • Triage support tickets from global Miro User Group Leaders
  • Collect feedback/customer stories from community members and Miro User Group Leaders
  • Work with cross-functional teams to help improve customer experience via feedback from community members and Miro User Group Leaders
  • Participate in our in-person and virtual community events
  • This position requires some amount of travel
What you'll need
  • 2 years of customer-facing/coordination experience 
  • Great time management skills
  • Strong planning, analytical and organization skills
  • Strong written and verbal skills
  • Exceptional EQ skills
  • The ability to quickly grow rapport and relationships with our users
  • Passionate and excited about the prospect of helping to build a world-class Community Events Program
  • Quick learner and can work effectively in an ever-changing startup environment
What’s in it for you
  • Excellent health benefits that include medical, dental and vision
  • Flexible time off
  • Catered lunches + free snacks and drinks
  • Brand new office!
  • Team outings 
About Miro

Miro is a leading visual collaboration platform for cross-functional teams in organizations of all sizes. Over 3 million managers, designers, agile coaches, marketers, and other professionals collaborate, visualize and collect ideas and share their work using our product. We have more than 8,000 paying customers from the world's most successful and innovative companies, including teams inside Netflix, Twitter, Skyscanner, Qlik, Upwork, Expedia, Spotify, eBay, Cisco, Sapient, Geometry, Unbounce, Autodesk, PwC, Deloitte and others

At Miro, we are a team of dreamers. We look for individuals who dream big, work hard and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves everyday. If this sounds like something that excites you, we want to hear from you!

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Technology we use

  • Engineering
    • JavaLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • SpringFrameworks

Location

We are located in the trendy SOMA district of San Francisco with plenty of bars and restaurants in the surrounding area!

An Insider's view of Miro

How would you describe the company’s work-life balance?

Just as important it is to get projects out the door, it’s equally important to make sure you’re taking care of yourself. At Miro, we have unlimited PTO. We’re a high performing group, and with that, we see it is equally valuable to do self-check-ins, making sure we’re able to bring our best self to work. I’ve seen so many examples of this. What’s

Casey

Enterprise Marketing Programs Manager

How do you collaborate with other teams in the company?

The Business Operations team at Miro sits under Revenue, but is a resource for the full organization. This means we end up working on programs across the organization- with all departments and at all levels. For example, right now I am working on a company planning initiative with the executive team and on a program to standup our outbound sales mo

Maggie

Business Operations Manager

What are some things you learned at the company?

At Miro I’ve had the opportunity to apply agile practices to how I build and ship partner programs. It’s given me the opportunity to use our product to build programs that add real value to our communities. The work varies from relevant, topical campaigns to long-term sustainable growth initiatives.

Himali

Sr. Manager, Partner Programs & Marketing

What is your vision for the company?

We are building a company that we hope will outlive us for generations to come.

Grisha

VP of Operations

What are some things you learned at the company?

At Miro, I’ve learned new skills to help me and the team collaborate effectively across our geographic hubs, such as remote working strategies, technical collaboration systems, and agile planning. Working with people from so many different backgrounds around the world has been incredibly rewarding.

Josh

Sr. Manager, Business Operations

What are Miro Perks + Benefits

Culture
Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
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