Supply Chain Systems Analyst at RingCentral

| Peninsula
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Want to change the way work…works? This is your moment.

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work.

As a member of the Global Supply Chain team you’ll champion business needs, share deep supply chain services knowledge, provide innovative solutions, and build relationships that show what “winning together” truly means.

We’re as proud of our working environment as we are of our market success. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together.

The Supply Chain Systems Analyst will play a very active role in setting up and improving supply chain planning. The ideal candidate will have supply chain planning systems setup experience, have strong business acumen to enable system and related planning processes to meet RC business objectives, and possess a passion to solve for and scale in a variety of supply chain areas. Be capable of influencing Senior leaders and enable decisions through fact-based influence.

Responsibilities:

  • Deploy, maintain, and troubleshoot Supply chain planning application (Kinaxis), ETL tools like Talend, and manage Master Data management (MDM)
  • Manage the set-up and configuration of supply chain planning systems and various input data sources. Experience working in and maintaining databases. Drive system maturity.
  • Serve as escalation point on Systems and API issues and resolutions needed between RingCentral and Partners
  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, and flowcharts for developers and testers. Define and coordinate the execution of testing procedures, and develop overall quality assurance process
  • Provide documentation of all processes and training as needed
  • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors
  • Monitor Daily data including Demand data and Shipments to identify changes in trends including large orders and institute adjustments in plans to maintain customer deliveries and inventory positions
  • Monitor Inventory data and ensure inventory is maintained within defined parameters. Work with supply chain managers and distributors on actions needed.
  • Provide Master data management support. Work with MDM team to design, develop, document and deploy consistent global, company-wide data definitions, processes and ownership guidelines
  • Work with stakeholders to assess reporting requirements, Responsible for the preparation, analysis and presentation of key business metrics as assigned.
  • Work on adhoc projects as requested by management to support business needs
  • Produce process maps, business requirements, gap analysis to improve systems and processes. Help support supply chain process to scale across a wide domain area to support customer and alliances needs
  • Regularly work on projects with value derived for customers and partners. Provide required support in a highly cross-functional team environment involving IT, product. program management, product, sales, sales ops, finance, engineering, partner teams and ensure supply chain business objectives are achieved. 
  • Establish controls and manage rules to route orders to appropriate supply chain partners to satisfy customer needs
  • Work on various process improvement and system integrations projects to support the needs of the business

Qualifications:

  • Bachelor's degree in operations, engineering, science, technology or similar or equivalent blend of work
  • 3-5 years experience
  • A minimum of 2+ years’ experience in data management, systems, or analysis.
  • Strong understanding and knowledge of the principles and practices associated with database maintenance and administration
  • Ability to assess business requirements and translate them into executable systems solutions, Experience preparing process workflows and associated documentation
  • Experience analyzing and improving supply chain data, information and processes
  • Supply Chain systems experience strongly preferred.
  • Results focused and collaborative. Highly organized with strong ability to prioritize and maximize internal resources

Benefits and Amenities: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)

  • Comprehensive medical, dental, vision, disability, life and pet insurance
  • Flexible PTO
  • 401K match and ESPP
  • Wellness programs including virtual yoga, bootcamp, and meditation classes
  • Paid parental leave
  • Milkstork parental account
  • New parent gift box

Say hello to the future of work. And the end of the resume black hole. 

We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AnalyticsAnalytics
    • SalesforceCRM
    • MarketoLead Gen

Location

Our Belmont office is our global headquarters and largest US office. We're nestled in the hills of Silicon Valley with San Fransisco at your doorstep.

An Insider's view of RingCentral

What are some social events your company does?

Outside of holiday festivities, the biggest program is RingCentral Spirit Week in October. Events are planned for everyday of the week and include interactive webinars, global relay runs, philanthropic giving as well as plain ol' fashion fun. We always has a lot of pride, but this week in particular the orange and blue really shine through!

Allyson

Employee Programs, Manager

What projects are you most excited about?

The diversity initiatives I'm most excited about is a values-based interview for prospective folks. Enabling diverse candidates means having diverse interview panels that reflect the company. These will help candidates and hiring managers ensure that there's a values alignment, which is much more prudent than a "culture fit."

Jedd

Diversity Associate

What’s the vibe like in the office?

Working on my team is really fun! It’s very supportive, we help each other out as much as possible. I was able to work on something, have it built, and use it every day - that’s what I like about it here.

Berto

UX/UI Designer

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

In addition, we offer flexible PTO to keep our employees well balanced while maintaining productivity. Along with our employee stock purchase plans (ESPP) and stock options, RingCentral offers competing health, vision, dental and pet benefits to keep you at your best.

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
RingCentral team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities.
Diversity Program
Lunch and learns
Promote from within

Additional Perks + Benefits

Our people are really what make RingCentral an amazing place to work. We care about taking care of our employees and offering them top tier perks and benefits to fit all of their needs.

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