Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Product Team to make sure we stay ahead of the competition.
As the Product Manager, you will be responsible for driving the strategy, definition, development, and adoption of RingCentral Video. RingCentral Video is a complete online video meetings solution on web, desktop, mobile, and conference rooms, built using the most modern technologies. We are looking for a Product Manager with a strong understanding of Room & mobile apps and video collaboration products and usability best practices.
You are intensely curious about user behavior. You understand that great products balance simplicity and robust features to solve real-world problems. Saying “no” is as important as adding new features. You also enjoy tapping the left side of the brain and quantifying your decisions by analyzing data and setting up proper measurement and reporting for each feature launched.
Understand and prioritize customer needs
Define technical requirements and user experience for features and products
Collaborate with Engineering and Operations on feature definition and development
Work with cross-functional teams on product go-to-market strategy
Define product success metrics and track the success of features and products
To succeed in this role you must have experience in:
Bachelor's degree in Computer Science, Computer Engineering or related technical disciplines and equivalent practical experience
Wicked smart and have a strong bias for action
2-4 years of product management experience in enterprise or consumer software
Experience building mobile apps on iOS, Android
Experience creating mockups and wireframes
Knowledge of UX / UI design patterns
Highly empathetic with users, customers, and co-workers
Positive, team-focused attitude toward software development
Excellent written and presentation skills
Capable of taking complex issues and making them simple to understand
Track record of managing the entire product life cycle
Ability to thrive in a start-up environment
Knowledge of Product analytics
MBA or Masters degree in Computer Science, Computer Engineering or related technical disciplines
Experience working with Collaboration, Video or SaaS Products
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs), and Commuter Benefits
401K match and ESPP
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation, and estate planning
Employee bonus referral program
RingCentral’s Product Management team works closely with our customers to define the real-world collaboration challenges people face, and help develop groundbreaking solutions to solve them. Together, we drive strategy and roadmaps to delight our current customers and win new market share. We care deeply about customer experience, understand that great products should solve real-world problems, and believe that saying “no” is sometimes just as important as adding new features.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote, and hybrid work options optimized for the ways we work and live now.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.