About the Team: 

AppDirect is the leading cloud service marketplace company dedicated to revolutionizing the way businesses run. We offer a cloud service marketplace and management platform that enables companies to distribute digital services. The global network of AppDirect-powered marketplaces allows businesses to find, buy, and manage the best applications the cloud has to offer.

With our award-winning platform, service providers can launch a state-of-the-art online application store within a matter of weeks, while developers can integrate once and make their software available across multiple marketplaces worldwide. Our products offer more advanced features and tools than any other competitive solution, putting AppDirect at the forefront of the rapidly evolving market for cloud services delivery.

About You:

With a goal driven approach and a results-oriented focus, the Partner Program Manager will be directly accountable to develop and support AppDirect Partner and go-to-market channels to ensure a successful implementation and on-going program. The AppDirect partner program consists of many different partner relationships; Service Integrators, OEM Partners, Referral partners as well as Technology Alliance partners. This role must possess multi-faceted soft skills in the realms of leadership, strategic thinking, planning, and communication/presentation. The Partner Enablement Program Manager will have the responsibility of assisting to launch this new go-to-market channel at AppDirect and will be in a unique position to drive and support change within the organization. A laser focus on the program’s success will be imperative in this role.

The Partner Program Manager is a strategic thinker who will realize new and innovative ways to enable partners and new ways to adapt and enhance the program. They are an ambassador for the partners internally at AppDirect. They have organizational skills and have success at enabling a team to consult and sell complex solutions. Passionate, hardworking and self-motivated, the Partner Program Manager is excited to build a successful partner channel and is not intimidated by aggressive targets and the need to challenge/disrupt the market or existing corporate processes.

What you'll do and how you'll make an impact:

• Report directly to the Director, Product Marketing & Enablement
• Be the voice of the partners within AppDirect to advocate for process improvements and changes that will increase success in the channel
• Be able to create, present and contribute to customer proposals through the partner channel to assist in closing business
• Co-ordinate external partner relationships in regards to contracts, renewals, signatures/authorization and status updates
• Assist with execution and management of “sandbox” licenses for official channel partners and create automated processes to ensure effective onboarding of new partners
• Assist with other requirements to “activate” the partner 
• Track activities and dependencies (Action registers and gaps to be filled), document processes specific to SI’s and organize internal documentation.
• Report on Key Performance Indicators for program results
• Drive meetings and progress to implement and maintain a successful program
• Look for opportunities for improvement or faster growth
• Own some of the project management responsibilities for scope of work assessments
• Defining core program requirements with the assistance of cross functional teams (i.e. processes, contracts, SOW templates, commercials, assets (internal, System Integrator facing and end customer facing) ...)

What you'll need: 

• 5 or more years of experience in high-value, cloud-based enterprise software solutions.
• Proven experience in launching, maintaining or improving Indirect partner channels through Reseller, Referral or System Integrator Programs.
• Proven ability to quickly establish and build relationships through all levels of an organization from technical to executive, and fully understand business needs from those different perspectives.
• Ability to efficiently track documentation and accurately communicate specific customer requirements to internal stakeholders.
• Highly organized and detail oriented - quality and accuracy are a good balance with speed of delivery
• In-depth understanding of system architectures/technology and cloud solutions that support industry business processes (order management, subscription billing, channel management, provisioning, asset management, etc.) would be an asset.
• Experience working with or selling to/through partner channels

AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom connect their customers to the solutions they need to reach their full potential in the digital economy. 

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