Project Manager, Enterprise at Alto Pharmacy

| San Francisco
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About Alto

We’re building a new kind of pharmacy to cure one of our healthcare system’s most startling ills: over 50% of prescriptions are never picked up. Because staying on track with doctor’s orders requires more than just delivering pills, we’re managing everything from insurance logistics to pricing, late-night questions to supply chain, and anything else that could stand in the way of effective treatment. Our more than 800 employees are dedicated to fulfilling medicine’s true purpose: to improve the quality of life for everyone who needs it. We’ve filled over 1 million prescriptions to date. To aid our calling, we’ve raised $354 million in funding, and we’re on track to achieve $1 billion in annual recurring revenue (ARR) by 2021. Join us as we prove just how much a pharmacy can deliver.

About the Team

As an Enterprise Project Manager, you will be responsible for ensuring Alto delivers a best-in-class experience for our Enterprise partners, ranging from Health Systems and Health Plans to Employer groups and Telemedicine companies.  As an Enterprise Project Manager, you will work closely with a cross-functional team, including Marketing, Operations, Partner Managers and Provider Success (your implementation team is responsible for onboarding new accounts and increasing share throughout your territory). 

Accelerate your Career as You:
  • Project Management
    • Facilitate the resolution of internal workflow needs, working closely with Partner Manager and Provider Success, to ensure the Enterprise experience is as frictionless and delightful as the Alto patient and provider experience
    • Develop a detailed project plan to track progress on Enterprise initiatives and perform risk management to minimize project risks
    • Assist in cross-functional projects from inception to implementation and ensure all processes are documented
  • Develop internal reporting and communications
    • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
    • Measure project performance using appropriate tools and techniques
    • Conduct analysis to identify opportunities and make recommendations to improve protocols and processes to improve efficiency and quality
  • Account Management
    • Develop trusted client relationships to expand scope of deals and nurture partnerships
    • Own, troubleshoot, and resolve any and all account issues
    • Relay feedback and competitive intelligence from the field to product, marketing, and finance
    • Demonstrate Alto’s values as a brand ambassador both in and outside the office
A Bit About You:
  • 2-4 years of Enterprise Project and/or Account Management experience, Healthcare is a plus
  • Excellent communication and presentation skills
  • Ability to quickly build rapport and understand the needs and wants of a wide array of people
  • Documented track record of exceeding sales quota
  • Experience driving new partnerships from introduction to close in a timely and self-sufficient manner
  • Agile and solution-oriented mindset 
  • High levels of persistence, work ethic, and creative problem-solving with limited resources
  • Comfortable with change and role ambiguity in a start-up environment
  • Comfort working with Salesforce or comparable CRM
  • Excellent organization skills and attention to detail
  • Accountable to partners, teammates, and cross-functional counterparts
  • A passion for Alto’s mission and values!
  • Preferred but not required: Experience selling to or implementing solutions for doctors, nurses, and other health care providers; a clinical background; or experience selling into enterprise accounts

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

Easy access to Hwy 80, nearby parking, and secure bike storage. Within blocks or many coffee shops, restaurants, and even a Whole Foods.

An Insider's view of Alto Pharmacy

What projects are you most excited about?

I am excited about empowering our data scientists to perform both ad-hoc and repeatable analysis using our Snowflake data warehouse (loaded via dbt + Airflow). Our business users are leveraging the same reliable data sources to gain insights via Looker. Most rewarding: we are actively using data in our mission to fulfill medicine’s true purpose.

Doug

Software Engineer, Data Engineering

How does the company support your career growth?

Alto enables me to work on projects I find interesting and technically engaging. I’ve been able to work on a variety of projects ranging from integrating our pharmacy management software with external EHR systems to setting up a modern data infrastructure from scratch.

Le Qi

Software Engineer, Data Engineering

What is your vision for the company?

It’s really easy to assume that Alto Pharmacy just delivers medications, but it goes beyond this when you have patients who are bed bound or who don’t know how to navigate the medical field by themselves. We support you in navigating this tricky realm, we ensure that adherence is more feasible, and the healthcare experience is transparent.

Gloria

Patient Care Lead

What are Alto Pharmacy Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Professional Development Benefits
Diversity Program
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