Technical Project Manager

| San Francisco
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

Do you thrive at leading cross-functional teams? Have you mastered continuously improving and managing Agile software development teams and enjoy the challenge of working in a fast-paced space like e-commerce? Are you a go-getter who loves to get stuff done and passionate about delivering value to end-users? If so, BigCommerce has an exciting full-time opportunity for someone like you! BigCommerce, is seeking a Technical Project Manager to work with our Data and Security teams in our awesome San Francisco office.

Our global PMO, leads projects/programs across the company, from Product Development to Marketing to Sales and everywhere in-between. You’ll be collaborating with both internal customers and external partners to help define and execute on our global roadmap.

About BigCommerce

BigCommerce is a product company, headquartered in Austin, Texas, and has offices in San Francisco, California, Sydney, Australia and London, England.

We are the world's leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise SaaS functionality, an open platform, and an app ecosystem, BigCommerce enables businesses to grow online sales with less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses and 30 Fortune 1000 companies, including Assurant, Ben & Jerry's, Paul Mitchell, Skullcandy, Sony, and Toyota.

What You’ll Do
  • Drive multiple simultaneous projects (with a geographically distributed team) from start to finish and deliver value to our merchants on-time.
  • Manage daily activities of scope management, project, and resource planning, progress tracking, proactive risks and issues management, cross-functional/stakeholder and leadership communication.
  • Perform Scrum Master (and Agile Coach) duties including facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning
  • Provide cross-functional visibility into status, resourcing needs, dependencies, granular requirements, dates and escalations for projects.
  • Coordinate all of the cross-functional communication for a project from Kickoff through General Availability. Own the Go To Market process end-to-end and ensure all of the right stakeholders are in the loop and aware of the work expected of them.
  • Demonstrate stellar stakeholder management and presentation skills
  • Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers.
  • Collaborate with colleagues within our PMO and across all other functions.
  • Look for ways to creatively solve for the desired shared outcome each and every day.
  • Make the most of your chops to work with technical and not-so-technical counterparts.
  • Contribute to our company culture and collective intelligence. 
Who You Are
  • 2+ years experience in web technologies, a technical project manager leading small to medium software development projects.
  • Project management, Agile development, process improvement/quality certifications are (e.g. PMP, ScrumMaster, Lean or Six Sigma).
  • Must demonstrate direct experience using Agile methodologies for managing projects and coaching teams.
  • Experience managing Data projects involving ETL, Data Migration, Machine Learning will be a bonus.
  • You have experience using a variety of tools like JIRA, Confluence, Smartsheets and G Suite.
  • Self-driven. You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.
  • Naturally curious. You're innovative, extremely creative and constantly providing ideas to optimise the process.
  • Fun. You're a charismatic people-person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome.
  • Pragmatic. You understand the awesomeness and downfalls of Agile, waterfall, and other philosophies & methodologies - and know what to apply for each situation.
  • Motivated. You understand the impact of a highly-satisfied, excited crew; you are slightly obsessive-compulsive about grinding away at issues.
  • Positive. You know that when like-minded, talented colleagues put their minds to achieving ambitious goals, great things happen. You bring that positivity & attitude to everything you do.
  • Problem Solver. You use logic, as well as the imagination, to make sense of a situation and come up with an intelligent solution.
  • Scrappy. You have an innate, scrappy and entrepreneurial drive to get things done in a fast-moving environment where things can (and do!) change quickly, priorities compete, and you may not always have all of the details upfront. Nothing gets by you.
  • A utility player. You're willing to help out wherever needed.

Diversity & Inclusion at BigCommerce
We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that.

Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.


Current BigCommerce Employees: Please use the internal job board to apply for openings


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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases

Location

Our San Francisco office is in the heart of the Financial District, close to a BART stop and surrounded by great coffee shops, restaurants, and bars.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
Yearly food and coat drives, beach clean-ups, building bikes to be donated
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
We provide free breakfast on Wednesday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Our game room includes Ping Pong, Foosball, Video Games.
Stocked Kitchen
Chips, snacks, bagels, bread, fresh produce, coffee machines, LaCroix, coconut water, oat milk, almond milk, lots of vegan/vegetarian/gluten free options (and normal)
Happy Hours
Happy hours are hosted Once per week.
Parking
We offer employees Paid on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Fitness Subsidies
24 Fitness
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Mentorship program
Hack the Hood, Women in Tech
Continuing Education stipend
Online course subscriptions available
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