About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $185M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

Why should you join our team and Vouch?

This is an exciting opportunity to help shape the future of our specialty products and make a lasting impact on our underwriting strategy and approach. We’re a quickly growing startup that believes in transparency and acknowledgment with our team members and cultivating a values-driven company. Our values are “Put People First,” “Listen, Challenge, and Grow,” “Face challenges head-on and win as a team,” and “Serve clients with integrity and excellence.”

What does a work environment look like at Vouch?

Vouch is a Virtual First Workplace with San Francisco, Chicago, and New York City office locations. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time) when most internal meetings are held.

Role Responsibilities: 

Vouch is actively seeking a dynamic, goal-oriented, and creative Underwriting Director. This role requires deep expertise in professional and management liability lines. Your key responsibilities will be to drive profitable GWP growth across these products.

In your capacity, reporting to Vouch's Head of Underwriting, you will deliver strategic and tactical insurance product performance outcomes, providing authority and guidance on complex accounts while consistently driving improvements in product competitiveness and consistency across verticals.

Job Duties: 

• Provide industry-leading underwriting expertise in management and professional liability products through setting coverage strategies and driving insights, as well as close collaboration with Insurance Innovation (Product Development) and Actuarial to devise creative solutions to drive Vouch’s proprietary product premium growth 
• Lead, coordinate, and participate in underwriting and technical initiatives for the purpose of improving results and efficiencies, in addition to addressing trends, opportunities, and issues
• Ensure the establishment of documented underwriting guidelines for management and professional liability lines and ensure consistent adherence and understanding of these guidelines across the underwriting team
• Handle complex referrals, and ensure consistency of product underwriting philosophy and guidelines across verticals
• Provide LoB guidance and training to underwriters and market-facing teams, as well as ensure a high level of product knowledge and underwriting acumen across the team
• Engage with clients on complex underwriting topics
• Continuously seek ways to standardize the decision-making process from a quantitative and qualitative standpoint to inform and augment our underwriting processes
• Deliver actionable underwriting decision-making and process-improvement proposals

About you:

• 10+ Years of Experience in Underwriting Management and/or Professional Liability lines with a minimum of 5 Years of Product and/or Portfolio Underwriting responsibilities in Management and Professional Liability lines
• Expert understanding of exposures and key coverage issues for Specialty products
• Extensive experience working with actuarial, legal, product development, and compliance teams to deliver key underwriting insights to drive changes to underwriting, coverage, and pricing
• Ability to demonstrate a relentless commitment to GWP Growth and Loss Ratio performance through inquisitiveness in getting at root causes of portfolio performance issues
• Proven experience of successfully going outside an underwriting manual, using creative strategies to advance the practice of underwriting
• Growth mindset, innate curiosity, and robust problem-solving skills, continuously staying informed about emerging trends to identify potential opportunities
• Experience in delivering complex projects from ideation through execution
• Keen ability to prioritize high-impact work, manage multiple projects in a dynamic environment, and continuously look for opportunities to improve underwriting efficiency and effectiveness 
• Excellent interpersonal skills and the ability to build effective relationships with team members and external stakeholders
• Demonstrated excellence as a storyteller capable of translating complex topics to varied audiences in compelling, innovative, and informative ways

Nice to have:

• Exposure to and passion for early-stage startups and/or high-growth environments
• A background in insurance or other regulated categories 

Vouch provides several benefits to help you bring your best self to work:

• 💰 Competitive compensation and equity packages
• ⚕️ Health, dental, and vision insurance
• 👶 Parental leave
• 🌴 Flexible vacation time (Unlimited PTO)
• 🎨 🧠 Wellness allowance ($80/month)
• 📲 🛜 Technology allowance ($100/month)
• 📚 Professional Development ($500/Yr)
• 💻 🎧 Home office setup (One-time $500)
• 🏫 📈 L&D: Partnerships with Ethena, Hone, and weekly Lunch & Learns
• 🏳️‍🌈 ♀️ 🤝 Employee Groups (ERGs, Committees, and Communities): Vouch supports various employee groups to foster an inclusive, equitable workplace and create affirming, empowering, employee-centered spaces for conversation, community, and support. These groups include Pride @ Vouch, Women @ Vouch, Black @ Vouch, Virtual Connections, Pop Culture, Pets of Vouch, Skincare, Astrology, Plants, etc.
• 🧘 💲 Wellbeing: Voucher’s have access to many wellbeing perks, including Calm, ClassPass, Headspace, Fetch, OneMedical, Origin, SoFi, etc.
• 📊 Annual performance reviews with quarterly check-ins: Vouch conducts quarterly review discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.

What to expect in the interview process:

• 30-minute phone call with our recruiting team
• 30-45 minute Zoom interview with the hiring manager
• Case study/technical screen
• Meet the team! 30-45min 1:1 Zoom meetings with 3-4 team members you’d work closely with in the role

Salary Range: 

The pay range for this role is: $180,000 to $225,000 per year. These bands are inclusive of multiple levels and are based on relevant experience. These roles will have a guaranteed base salary and be eligible for a discretionary annual bonus.

Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. #LI-Remote