Technical Program Manager 2, Systems (Technical Solutions)

| San Francisco, CA, USA | Hybrid
Employer Provided Salary: 101,000-135,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Datadog, a leader in cloud-based monitoring and analytics, is building its Program Management Office (PMO) within the Technical Solutions (TS) division. With over 800+ technical specialists globally-including Sales Engineers, Technical Account Managers, and Support Engineers-our TS organization works directly with customers to enhance their engagement with Datadog's suite of products, ensuring a seamless experience and fostering product adoption to drive growth.
As one of the inaugural TPMs on our Technical Solutions Operations (TS Ops) team, you will have the opportunity to serve as a multiplier for the TS Org by spearheading large-scale, technical programs encompassing software implementation and system upgrades across multiple regions and teams. This role demands a robust understanding of technical program management in systems, requiring coordination with cross-functional partners, defining project requirements, performing business and technical assessments, vetting and testing software vendors, and managing deployments and upgrades with a keen focus on technical excellence. We are committed to growth by attracting and developing top talent through a culture of ownership, innovation, diversity, collaboration, and humility.
At Datadog, we value our office culture - the relationships it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.
What You'll Do:

  • Plan and manage from initiation to delivery extensive technical programs including cloud and SaaS system implementations, upgrades, and integrations, coordinating with cross-functional teams to ensure timely and on-budget delivery.
  • Develop comprehensive project roadmaps that align with key business objectives, incorporating detailed project plans, feasibility assessments, and needs/impact evaluations.
  • Manage all implementation and deployment processes, including resource allocation, progress tracking, monitoring the change control process, testing, documentation, and training to ensure successful delivery.
  • Identify and track dependencies and opportunities for optimization; proactively identify problems and recommend solutions before they become blockers.
  • Adopt a quantitative approach to program management by bringing data to planning and prioritization.
  • Ensure progress toward goals by communicating status, relevant updates, risks, and impact across teams & projects, adapting communications for different levels.
  • Work closely with Business Systems Analysts, Engineering, Data Analysts, and business stakeholders to integrate operational processes into company systems, enhancing overall efficiency and scalability.
  • Effectively influence without direct authority, engaging senior internal and external partners.


Who You Are:

  • You have a solid technical background, possibly with an educational experience in information systems, an engineering discipline, mathematics, or equivalent work experience-and you enjoy learning new technologies.
  • You are experienced in technical program management in a dynamic and highly technical environment, with a strong track record in managing complex cross-functional system upgrades and deployment projects in a cloud/SaaS environment (3+ years of related experience).
  • Proficient in leveraging AI technologies or implementing AI-driven solutions to enhance business outcomes.
  • Take a data-driven approach to program management; building tools (workflows, custom work intake processes, estimation models), collecting and analyzing data, and driving stakeholder buy-in.
  • Demonstrated capability in managing systems-specific projects, including large software deployments and upgrades.
  • Proven experience working collaboratively across organizations; strong leadership and interpersonal skills, experience building and fostering effective working relationships across different levels of the organization.
  • You have strong communication skills, attention to detail and are concise, with the ability to simplify complexity to focus your communications on what is most important for specific audiences.
  • Effective at influencing without direct authority at senior levels internal and external to the organization.
  • Embrace a growth mindset with a strong desire to continually learn and grow.


Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
#LI-KA2
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$101,000 - $135,000 USD
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice .

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SplashCRM
    • MailChimpEmail
    • GrooveEmail
    • GEMEmail
    • MarketoLead Gen
    • Sales NavigatorLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • JiraProject Management

Location

We are located in Downtown San Francisco, right across the street from Salesforce Tower. The Ferry Building and Embarcadero are just a few minutes away by foot.

An Insider's view of Datadog

What's something quirky about your company?

Datadog is an awesome product supported by the most passionate and caring people I've been lucky enough to work with. We thrive on having an inclusive culture and there's no better place for growth opportunities & learning. Our leaders care about each individual. Although we're fast growing, there's still the ability for every voice to be heard.

Amari (he/him)

Support Engineering

How do you collaborate with other teams in the company?

Everyone has been extremely kind and appreciative of the work it takes to build a new office. As an Office Operations team member, I am fortunate to have the opportunity to interact with employees from different teams everyday. I always aim to create a warm and welcoming office environment for all of our SF employees.

Vanessa

Office Operations

What are Datadog Perks + Benefits

Datadog Benefits Overview

We believe Datadogs should have the support they need to maintain work/life balance, grow personally and professionally, and save for their future. We offer a range of industry-leading benefits that are aimed at strengthening the health and financial wellness of our employees and their dependents.

Check out our offerings for family planning, financial growth, personal development and more at: https://careers.datadoghq.com/benefits/

Culture
Volunteer in local community
Datadog Cares is our philanthropy program. Our aim is to support our global communities and help our employees support causes that are meaningful to them through donation & volunteering opportunities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
All-Paws are held every quarter live in our NYC office and live-streamed for all other offices where employees have the opportunity to engage with our CEO and Senior Leadership directly.
In-person revenue kickoff
President's club
Flexible work schedule
Remote work program
We operate as a hybrid workplace, with two days being from home. Pending manager approval, Datadog also allows employees to work fully remote.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We host several DEI-specific workshops to upskill Datadogs on topics like bias, behaviors of inclusion, and allyship.
Diversity manifesto
Diversity employee resource groups
Our Community Guilds bring together groups of individuals based on common backgrounds or demographic factors, and are open to the allies who support them. Learn more at: https://careers.datadoghq.com/
Hiring practices that promote diversity
We partner with external diversity job boards and partners to attract top talent. All interviewers go through interview training to reduce bias during the interview process.
Diversity recruitment program
We’re dedicated to building a more inclusive company and working constantly to improve our practices & foster diverse teams.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Datadog's Flexible Spending Account allows you to set aside pre-tax dollars to pay for eligible out-of-pocket medical, dental and vision expenses incurred.
Disability insurance
Datadogs automatically receive short-term and long-term disability coverage which provides income replacement in the event you are unable to work due to qualified illness, injury or pregnancy.
Dental insurance
Datadog offers two comprehensive dental plans that cover preventive, minor and major care services.
Vision insurance
Datadog offers a comprehensive vision plan that covers exams, lenses, contact lenses and frames.
Health insurance
Datadog's health insurance plan with UHC allows you to choose between three medical plans with various coverage. We also offer and contribute to your Health Savings Account.
Life insurance
Datadog provides life insurance at no cost to you. You also have the option to purchase additional life insurance coverage for you, your spouse and dependents.
Pet insurance
Datadog's pet insurance benefit grants you coverage through Petco. In addition, you are eligible for a one-time pet adoption subsidy of $250.
Wellness programs
Your health is a priority. Datadog reimburses 75% of qualified expenses up to $100 a month.for you, your spouse or domestic partner, and dependents under 18.
Mental health benefits
Datadog offers up to 10 free appointments with Spring Health mental health practitioners each year for you and your dependents age 6+.
Financial & Retirement
401(K)
Make pre-tax or Roth contributions towards your retirement through Fidelity, and choose from many low-cost Vanguard mutual funds.
401(K) matching
Datadog's 401(K) plan matches 100% of your deferral up to your first $2,000.
Company equity
Datadog offers Restricted Stock Units (RSUs) to new hires, subject to a time-based vesting requirement tied to employment.
Employee stock purchase plan
Datadog's employee stock purchase plan (ESPP) is a voluntary program that allows you to purchase company shares stock at a discount.
Performance bonus
Datadog continuously reviews employees who demonstrate strong performance and are eligible for a total compensation refresher.
Charitable contribution matching
Datadog Cares is our philanthropy program. Our aim is to support our global communities and help our employees support causes that are meaningful to them through donation & volunteering opportunities.
Child Care & Parental Leave
Childcare benefits
In addition to FSA Dependent Care benefits, Datadogs are eligible to receive up to $2,000 annually to assist with child care (up to age 5).
Generous parental leave
Datadog parents may take up to twelve weeks of paid bonding leave with benefits. Birthing parents may take up to an additional four paid weeks.
Family medical leave
Adoption Assistance
Datadog offers $10,000 annually in Fertility Reimbursement and Adoption Assistance, and $3,000 annually towards a reproductive care wallet.
Company sponsored family events
Datadog's Community Guild, Parents, sponsoring various family events. We've previously hosted puppet shows, language classes, dance parties, Bring Your Child to Work Day, and more.
Fertility benefits
Datadog offers $10,000 annually in Fertility Reimbursement and Adoption Assistance, and $3,000 annually towards a reproductive care wallet.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
We promote a healthy work life balance by providing a discretionary Paid Time Off policy that gives employees the freedom to take vacation time and personal days as needed.
Paid holidays
Paid sick days
We promote a healthy work life balance by providing a discretionary Paid Time Off policy that gives employees the freedom to take vacation time and personal days as needed.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
With Datadog’s commuter benefits program, you save money by paying for your eligible transportation and parking expenses with before-tax dollars.
Company-sponsored outings
We pride ourselves on our engaging company outings that create an environment for all teams to interact with one another outside of the day-to-day work.
Free snacks and drinks
Datadog offers a fully stocked kitchen with an unlimited amount of snacks, coffee, and great variation of drinks.
Some meals provided
Datadog offers locally catered lunches three times a week and kitchens stocked with snacks and beverages.
Company-sponsored happy hours
Datadog provides monthly, and annual, Party-Pups to connect with colleagues across your office. Themes vary from paint nights, to dart throwing, to lego building.
Fitness stipend
Your health is a priority. Datadog reimburses 75% of qualified fitness-related expenses up to $100 a month.for you, your spouse or domestic partner, and dependents under 18.
Home-office stipend for remote employees
We offer commuter programs for hybrid employees. We offer reimbursement for Wi-Fi, cell phones, and office equipment for fully remote workers.
Mother's room
Professional Development
Job training & conferences
With access over 3,500 top-rated business, technical, and personal development courses, Datadog offers comprehensive training programs to all employees.
Lunch and learns
Promote from within
Mentorship program
Our mentorship program begins day one of your employment with us and will evolve throughout your career at Datadog.
Continuing education stipend
Depending on your department and desires, stipends to attend conferences or courses are offered by Datadog.
Continuing education available during work hours
We encourage our employees to set aside time for learning through the various learning platforms offered. We also offer an annual Learning Week, which our Talent Development team runs.
Online course subscriptions available
Customized development tracks
Personal development training
Apprenticeship programs
Datadog offers an embed program so that employees within specific departments have the opportunity to shadow others and learn about various career paths within the company.

Additional Perks + Benefits

At Datadog, we work to evolve the benefits we offer based on feedback from our employees annually. Our employees are at the core of our company and we strive to continually make them feel supported in every facet.

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