Top Customer Success & Experience Jobs in San Francisco, CA

Serve as the subject-matter expert for Datadog Synthetics, advising enterprise customers on architecture, data collection, and best practices. Collaborate with Product, Engineering, Sales, and Support to produce reference architectures, implementation guides, training, and POCs. Drive customer adoption at scale, troubleshoot complex production issues, and provide high-quality field feedback to shape product direction. Travel up to 40% and occasionally perform on-site deployments and demonstrations.

The role involves managing a team of Technical Account Managers, ensuring customer success through training and support, and improving processes within the organization.

Provide hands-on technical services and product adoption guidance for enterprise customers; analyze IT operations, recommend configurations and features, lead business reviews, advocate customer needs, and collaborate with product and engineering to drive adoption and best practices.

As a Security Sales Specialist, collaborate with account executives to promote Datadog's Security solutions, manage the sales cycle, and build relationships with customers and partners.

Premier Support Engineers at Datadog engage with clients to provide technical support, develop relationships, and drive product discussions while working in a fast-paced environment.

Lead Datadog's Enterprise Security Sales organization, driving revenue, recruiting teams, and developing security strategy while managing complex sales cycles with stakeholders.

Lead the DDFS program by combining technical sales engineering and ecosystem growth to attract startups, manage projects, and enhance customer onboarding.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

Serve as Datadog technical expert for partner channels, driving partner onboarding, enablement, joint initiatives, demos/PoVs, feature adoption, and advocating partner technical needs internally to ensure successful deployments and adoption.

The Senior Sales Engineer will provide technical expertise to support sales activities, engage customers, and collaborate across teams to close opportunities in key accounts.