Top Marketing Tech Customer Success & Experience Jobs in San Francisco, CA

The Senior Lead AI Solutions Consultant will drive expansion revenue by promoting the Braze AI tools, conducting proof of concepts, and leading educational programs while collaborating with various stakeholders in customer lifecycle marketing.

The Principal Customer Experience Program Manager at Klaviyo leads cross-functional initiatives to enhance how customers learn and engage with digital-first services, driving program leadership, strategy, and customer satisfaction through education and community engagement.

The Data Partnerships Enablement Manager supports teams with new data partnerships, focusing on post-integration strategy, documentation, training, reporting, and optimization to leverage data effectively.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

As an Onboarding Coordinator, you'll assist clients during onboarding, organize schedules, communicate timelines, and collaborate closely with teams to ensure a smooth transition into their new digital platform.

Manage a portfolio of mid-market customers, driving retention and expansion by partnering with CSMs, conducting demos, and executing account plans.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Customer Success Manager will manage renewals and customer relationships, maximize growth, and mitigate churn for SMB/MM clients, focusing on product adoption and using analytical tools for upselling.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

The Customer Success Manager will build relationships with customers, provide strategic guidance, prevent churn, and support users in maximizing Reacher's platform for TikTok Shop success.