Top Remote Edtech Customer Success & Experience Jobs in San Francisco, CA

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.

The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.

The DEIA Impact Intern will assist in researching best practices, developing training resources, organizing DEIA events, and contributing to internal initiatives.

The consultant will drive customer success by delivering training, collaborating with teams, and supporting K12 educational sales, focusing on multilingual learners.

Provide personalized online tutoring to high school students, customizing lesson plans, ensuring engagement, and documenting student progress in a supportive environment.

Review and fix exercises for Physics, Chemistry, and Biology for grades 6-10, ensuring high-quality educational content aligned with local curricula.

The Customer Success Specialist will be the primary contact for parents and students, providing support, handling inquiries and issues, documenting problems, and ensuring a positive user experience in education services.

The Associate Director, Digital Experience drives user-focused digital experiences, collaborating across teams to enhance enrollment journeys and utilize data-driven insights for product and strategy improvements.

The Director of Strategic Partnerships will lead the partner ecosystem strategy, optimizing operations, scaling relationships, and driving revenue growth. This role involves leading a team, enhancing partner experiences, and improving metrics across the partnership framework while ensuring alignment with sales and product teams.

The Director leads strategic partnerships with state education agencies, oversees execution of the SAT Suite, ensures success through training workshops, and manages relationships and contracts effectively.