Top Remote Technical Support Jobs in San Francisco Bay Area

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves acting as a technical escalation point, debugging system issues, analyzing logs and data, collaborating with engineering, and driving reliability improvements. Responsibilities also include mentoring, creating documentation, and enhancing internal tools.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Provide technical support for Nue.io implementations and integration with a focus on customer solutions, translating business problems into value-driven strategies.

As a Technical Support Engineer, you'll resolve issues for customers, manage support tickets, guide clients through products, and create resources to improve support efficiency.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.

As a Technical Support Engineer at Databento, you'll handle customer inquiries, resolve common issues, and escalate more complex matters, ensuring effective use of APIs and data products.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The Technical Support Engineer provides application support, executes Azure DevOps deployments, troubleshoots issues, and ensures 24/7 operational service availability.

Manage operations and enablement for the technical support team, optimizing processes, training, tools, and data analysis to enhance customer experience.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.

Provide technical support to customers, troubleshoot issues, develop internal tools, and improve product documentation while collaborating with engineering teams.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

The Technical Support Engineer resolves technical issues for customers, supports integration with APIs, manages tickets, and documents solutions. They collaborate with engineering to improve products and must possess strong problem-solving, communication, and technical writing skills.

The Technical Support Engineer at DigiCert provides customer support for the DigiCert One platform, resolving issues via phone and email while collaborating with cross-functional teams.

Lead the AMER support team, manage escalations and performance, ensure SLA compliance, and communicate with customers during incidents while mentoring team members and driving process improvements.

The Senior Manager of Technical Support will lead a team to enhance customer support strategies, improve service delivery, and foster team growth in a remote-first environment.

The Technical Support Engineer role involves leading incident management, troubleshooting technical issues, and collaborating with various teams to enhance customer satisfaction through effective support.