Get the job you really want

Top Remote Technical Support Jobs in San Francisco Bay Area

13+ Job Results
9 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Staff Technical Support Engineer at ServiceNow is responsible for resolving technical cases, providing exceptional customer support, mentoring junior team members, and collaborating on process and product improvements. The role involves using Java and various diagnostic tools to troubleshoot and resolve customer issues through different communication channels.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
6 Days Ago
San Francisco, CA
Remote
3,800 Employees
115K-205K Annually
7+ Years of Experience
3,800 Employees
115K-205K Annually
7+ Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead the Technical Support Engineering team to provide world-class technical support experience to Samsara's mid-market and enterprise user-base. Collaborate with various teams to resolve technical issues and maintain high-quality service for customers.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
11 Days Ago
San Francisco, CA
Remote
396 Employees
104K-126K Annually
3-5 Years of Experience
396 Employees
104K-126K Annually
3-5 Years of Experience
HR Tech • Software
As a Technical Support Engineer - Tier III at Deputy, you will provide technical support for Deputy's customers, troubleshoot product issues, and work closely with the Sales/Partner Team and Product Management Team. You will be the go-to resource for technical questions, involving frontend user support, backend systems understanding, custom configurations, integrations, and script development.
Top Benefits:
401-K Matching
Dental Insurance
Volunteer Local Community
+18 More
5 Days Ago
San Francisco, CA
Remote
20,000 Employees
1-3 Years of Experience
20,000 Employees
1-3 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Resolving technical cases for customers regarding ServiceNow software, providing excellent customer support, troubleshooting technical issues, reading basic Java and JavaScript code, and collaborating with teams for complex cases.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
Yesterday
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. You will work with various technologies to troubleshoot issues and collaborate with teams for complex cases. Your input will be valuable for process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
Yesterday
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. They must have a deep understanding of the ServiceNow platform and utilize various diagnostic tools to isolate and resolve issues. The role also involves collaborating with different teams and providing input for process and product improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
22 Hours Ago
San Francisco, CA
Remote
20,000 Employees
99K-168K Annually
3-5 Years of Experience
20,000 Employees
99K-168K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer - Integrations at ServiceNow is responsible for resolving technical cases created by customers, providing amazing customer support experiences, and collaborating with different teams to solve complex issues. The role also involves providing input for process and product improvements based on customer feedback.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
4 Days Ago
San Francisco, CA
Remote
20,000 Employees
3-5 Years of Experience
20,000 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for providing technical support to customers, resolving technical cases, and collaborating with various teams to resolve complex issues. They must have at least 4 years of customer-facing technical support experience and be proficient in troubleshooting technical issues and reading Java/JavaScript code.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More

Featured Jobs

4 Days Ago
San Francisco, CA
Remote
20,000 Employees
5-7 Years of Experience
20,000 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Technical Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues, focusing on Performance and instance availability. This role involves escalation support, mentoring junior team members, and requires strong technical and interpersonal skills. The candidate must have experience with Java, relational databases, scripting languages, Unix/Linux, web applications stack, and performance diagnostics. Strong commitment to quality, customer service, and ability to work flexible hours are essential.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
5 Days Ago
San Francisco, CA
Remote
92 Employees
1-3 Years of Experience
92 Employees
1-3 Years of Experience
Big Data • Cloud • Software • Database
The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
5 Days Ago
San Francisco, CA
Remote
92 Employees
1-3 Years of Experience
92 Employees
1-3 Years of Experience
Big Data • Cloud • Software • Database
As a Technical Support Specialist team member, you will have a big impact on the success and growth of the Technical Support Specialist team.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
10 Days Ago
San Francisco, CA
Remote
20,000 Employees
122K-207K Annually
5-7 Years of Experience
20,000 Employees
122K-207K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging technical issues, focusing on performance and instance availability. This role requires strong technical skills in Java, scripting languages, relational databases, web applications, and Unix/Linux. It involves customer-facing interactions and mentoring junior team members. The candidate should have excellent written and verbal communication, time management, and commitment to quality and customer service.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
5 Days Ago
San Francisco, CA
Remote
40 Employees
85K-115K Annually
7+ Years of Experience
40 Employees
85K-115K Annually
7+ Years of Experience
Security • Software
As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.
Top Benefits:
401-K
Company Equity
Company Outings
+17 More
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size