Top Remote Technical Support Jobs in San Francisco Bay Area
Technical Support Engineer role at ServiceNow involving resolving technical cases, providing customer support, troubleshooting technical issues, and collaborating with teams for solutions.
Lead the Technical Support Engineering team to provide world-class technical support experience to Samsara's mid-market and enterprise user-base. Collaborate with various teams to resolve technical issues and maintain high-quality service for customers.
The Staff Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing amazing customer support experiences. They need to have excellent communication skills, problem-solving abilities, and the capacity to mentor junior team members.
Managing and resolving challenging technical issues for ServiceNow Technical Support team focusing on Performance and instance availability. Mentoring junior team members and working outside normal business hours when needed. Strong troubleshooting skills, relational database experience, Java expertise, scripting languages knowledge, Unix/Linux proficiency, web applications stack knowledge, excellent communication skills, and ability to work with high-value customers.
The Technical Support Engineer provides world-class support to Airbyte OSS Enterprise customers and contributes to community engagement in open source software.
As a Technical Support Specialist team member, you will have a big impact on the success and growth of the Technical Support Specialist team.
Senior Manager role at ServiceNow responsible for managing and exceeding Support KPIs, People Management, Change Management, customer escalations, daily case management, and operations outages. Must have 8+ years of technical support and service management experience with a focus on enterprise support in a large and complex environment.
As a Senior Technical Support Engineer at ServiceNow, you will be responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. You will work with various technologies to troubleshoot issues and collaborate with teams for complex cases. Your input will be valuable for process and product improvements.
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The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, resolving technical cases, and providing excellent customer support experiences. They must have a deep understanding of the ServiceNow platform and utilize various diagnostic tools to isolate and resolve issues. The role also involves collaborating with different teams and providing input for process and product improvements.
The Senior Technical Support Engineer at ServiceNow is responsible for guiding customers during critical issues, providing technical support via various channels, and resolving challenging technical cases. They are expected to have strong troubleshooting skills, excellent communication, and a collaborative nature. The role also involves providing input for process and product improvements based on customer interactions.
The Senior Performance Support Engineer at ServiceNow is responsible for managing and resolving challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This role requires strong technical skills, the ability to troubleshoot difficult issues, and experience with various programming languages and database technologies.
As a Support Engineer at Lumos, you will be a founding member of the Support function, partnering with solutions engineering and customer success teams to provide quality support to customers. Your responsibilities include creating a world-class support experience and troubleshooting complex technical errors to ensure customer satisfaction.
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Seeking an experienced IT Support Manager to lead a US-based IT Support team in a global technology and data company. Responsibilities include supervising IT Support operations, collaborating with IT Engineering, overseeing user lifecycle, and providing dedicated support to the Executive team. Required skills include team leadership, IT infrastructure planning, and proficiency in various software tools.
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