Top Remote Technical Support Jobs in San Francisco Bay Area

As a Technical Support Specialist, you will provide technical support and maintain relationships with customers, triage and resolve issues, work with various technologies, assist in documentation, and help grow the customer base through collaboration and initiative-taking.

As a Technical Support Developer, you will provide advanced technical support for complex issues related to database connectors. Your role includes debugging customer-reported issues, collaborating with teams to develop solutions, and enhancing the knowledge base while ensuring customer satisfaction.

As a Layer 3 Support Engineer for API Sources, you will provide advanced technical support for customers facing complex issues with API connectors. You will triage support tickets, collaborate with engineering, diagnose code issues, and enhance customer satisfaction through effective troubleshooting and documentation of solutions.

In this role, the Technical Support Developer will provide advanced assistance for database connectivity issues and ensure customer satisfaction by promptly resolving complex technical problems. Responsibilities include triaging support tickets, addressing codebase issues, building automation tools, and enhancing the knowledge base.

As a Layer 3 Support Engineer for Databases, you will provide advanced technical assistance to customers, debug technical issues, triage support tickets, and develop code solutions. You'll also work on automation initiatives and improve the knowledge base to enhance customer satisfaction and minimize support burdens.

As a Technical Support Developer for databases, you will provide advanced technical support to customers, solve complex database connector issues, and work on automating processes to improve support efficiency. Responsibilities include triaging support tickets, interacting with customers via email and Zoom, documenting solutions, and collaborating with engineering teams to enhance the product.

The Technical Support Developer will provide advanced technical support to customers dealing with complex issues related to database connectors. Responsibilities include triaging support tickets, working with engineers to resolve bugs, creating automation scripts, and expanding the knowledge base for customer interactions.

As a Layer 3 Support Engineer for Databases, you will provide advanced technical support to customers, resolving complex issues related to database connectors. Responsibilities include triaging support tickets, diagnosing code issues, and collaborating with engineering teams to enhance product functionality.