Top Remote Financial Services Customer Success & Experience Jobs in San Francisco, CA

The Executive IT Lead provides technical support for the executive team, managing devices, troubleshooting issues, and preparing for company events, requiring travel occasionally.

The Strategic Account Manager will drive growth and retention for Square's Retail program, managing ~200 key accounts, advocating for customer needs, and collaborating with various teams to deliver integrated solutions.

The Relationship Banker builds customer relationships, identifies banking needs, and offers appropriate Wells Fargo products. They also ensure compliance with banking regulations and manage customer accounts.

Manage client portfolios focusing on retention and growth, analyze business spending, and build relationships to serve as a trusted advisor.

The Quality Assurance Manager will oversee QA programs, develop teams, drive strategy, and ensure high-quality customer support experiences across multiple sites.

As an Origination Specialist, you'll provide member support for SoFi Lending Operations, handling inquiries via phone and chat, demonstrating problem-solving skills, and advocating for members' needs while adhering to compliance guidelines.

The Senior Manager, Field Enablement will design and execute sales enablement strategies, partner with revenue leaders to improve performance, maintain tools and playbooks, and lead change management to enhance team effectiveness.

Lead and build the global social support program, manage crisis communication, and foster collaboration with various teams to enhance customer experience.

Oversee the Practice Support Team, resolve escalated issues, provide technical support, improve processes, and conduct customer onboarding for Scratch's products.

As an API Support Specialist, you will provide technical support for API integrations, troubleshoot issues, collaborate with internal teams, and advocate for developer needs.