Jobs at Abby Care

Lead high-impact analytics initiatives across operations, clinical, finance, product, and engineering. Define trusted metrics, data models, dashboards, forecasting and risk models, clinical outcome measurements, and experimentation frameworks. Partner with product and engineering on data architecture and AI-enabled workflows, improve analytics quality and scalability, and translate complex analyses into executive recommendations.

Own the end-to-end design, development, deployment, evaluation, and monitoring of production AI systems for healthcare workflows. Build reliable agents and copilots using retrieval, rules, state machines, and human oversight. Partner cross-functionally with engineering, product, clinical, operations, and analytics teams to integrate AI into real-world workflows, improve measurable outcomes, shape architecture, mentor engineers, and ensure safe handling of uncertainty.

Build and deploy AI-powered products, agents, copilots, and workflow automation for home healthcare. Develop backend services, APIs, data pipelines, document intelligence, retrieval, evaluation, monitoring, and reusable AI components. Partner with product, clinical, design, and operations teams to understand workflows, analyze failures, improve system quality, and move solutions from prototypes into reliable production systems.

Lead end-to-end product design for AI-powered healthcare experiences serving family caregivers, clinicians, and operators. Own discovery, research, journey mapping, prototyping, design systems, information architecture, and production delivery. Partner with product, engineering, and leadership to shape strategy and roadmap decisions. Mentor designers, facilitate critiques and workshops, and design safe human-in-the-loop AI features while addressing healthcare regulations and complex workflows.

As a Senior Software Engineer, you will take ownership of the full development lifecycle, solve technical problems, and lead technical excellence while collaborating with cross-functional teams.

Lead and scale Abby Care's privacy and AI governance programs: own HIPAA and state privacy compliance, BAA program, AI use-case review and monitoring, incident response, vendor and outside counsel management, cross-functional legal partnership with Product/Engineering/Clinical, and hire and lead the privacy/AI team.

Own month-end close, journal entries, reconciliations, financial statements and analyses. Manage accounts payable and global disbursements, support annual audit and tax/compliance filings, optimize systems and automation, document policies, and partner cross-functionally to ensure accurate, timely financial results and readiness for audit.

Design, operate, and scale the AWS cloud foundation, data pipelines, and CI/CD tooling. Build infrastructure as code (Terraform), improve observability, harden environments for HIPAA compliance, and create AI-native developer tooling and verification workflows to accelerate engineering and ensure reliable, secure production deployments.

As the first in-house Product Designer, own end-to-end design across web and mobile: research, interaction design, workflows, and high-fidelity UI. Build durable design systems and information architecture for multi-role, permissioned healthcare products, and design AI-assisted, human-in-the-loop experiences while partnering cross-functionally with product, engineering, clinical, and compliance teams.

Lead design and execution of onboarding, engagement, performance review cycles, and internal communications for corporate and clinical teams. Build scalable people programs, run pulse surveys and action plans, use people metrics (eNPS, attrition, performance) to drive improvements, and train managers and teams to increase cohesion and effectiveness across a hybrid, multi-state organization.