Jobs at AmTrust Financial

Supports insurance underwriting for national payroll agencies and digital partners. Responsibilities include underwriting small renewals within authority, following underwriting guidelines and state regulations, processing policy requests, binding policies, handling endorsements, and responding to agent inquiries about billing, cancellations, and policy status. Maintains assigned tasks and service standards while managing high transaction volumes and collaborating with underwriters and agencies.

Handles small renewal underwriting for multiple property and casualty insurance lines within assigned authority. Processes endorsements, monitors underwriting tasks, follows guidelines and regulations, supports brokers and agents, and coordinates work across departments. The role also includes mentoring colleagues, leading projects, training less experienced employees, answering policy and billing inquiries, and maintaining service and productivity standards.

Supports inside sales by identifying quoted and incomplete submissions, following up with agents and brokers, cross-selling insurance products, tracking sales activities, and uncovering new business opportunities. The role requires strong interpersonal, organizational, communication, teamwork, motivation, and relationship-building skills, along with proficiency in Microsoft Office. A bachelor’s degree is preferred.

Leads a team handling commercial general liability claims across multiple jurisdictions. Responsibilities include workload assignment, technical coaching, claims investigation and evaluation, reserving, litigation management, negotiation, settlements, file audits, compliance monitoring, staff development, process improvement, and strategic initiatives. The role requires extensive insurance coverage knowledge, leadership experience, contractual analysis, negotiation skills, and at least ten years of commercial general liability claims experience.

Leads a major claims and operations product domain, managing complex cross-functional initiatives from discovery through delivery and adoption. Develops business requirements, analyzes workflows, drives system enhancements, refines operating models, and implements continuous improvements. Owns change management, stakeholder enablement, training, and rollout planning while presenting to senior leadership and mentoring organizational resources.

Investigates, evaluates, negotiates, and resolves complex litigated commercial property claims. Responsibilities include verifying coverage, assessing damages and liability, managing reserves and litigation timelines, coordinating with counsel and stakeholders, preparing reports, maintaining claim documentation, and mentoring junior adjusters. The role requires extensive property adjusting and litigation experience, strong knowledge of insurance policies and applicable laws, effective communication, proficiency with Xactimate and Microsoft Office, and travel to loss locations.

Handles litigated and non-litigated commercial general liability claims nationwide. Responsibilities include investigating claims, analyzing insurance coverage and risk transfer, setting reserves, retaining experts and counsel, negotiating resolutions, communicating with business partners, and developing strategies for optimal outcomes. The role requires at least five years of bodily injury claims experience, including three years in commercial general liability, along with adjuster licensing and strong contractual, legal, negotiation, and communication skills.

Represents AmTrust and its insureds in California workers’ compensation matters before the WCAB. Handles litigation from inception through settlement or appeal, including hearings, depositions, mediations, arbitrations, pleadings, motions, discovery, legal research, trial preparation, and appellate work. Advises claims, underwriting, and employers; manages a caseload of up to 95 cases; develops defense strategies; supports ADR matters; and provides training on California workers’ compensation law.

Manages complex commercial general liability claims by evaluating coverage, reserves, risk transfer, investigations, experts, counsel, negotiations, and resolution strategies. Communicates claim exposures internally and externally, oversees litigation-related activities, and may travel periodically for mediations, trials, and related meetings.

Leads workers’ compensation claims operations analytics and continuous improvement. Builds real-time reporting, identifies operational risks and root causes, coordinates cross-functional solutions, and tracks outcomes across spend categories. Partners with Analytics, IT, Product, Data Science, and Shared Services to develop scalable reporting, automation, self-service tools, and AI-enabled capabilities. Establishes business requirements, operating roadmaps, standard work, and governance while developing talent and supporting data-driven decision-making.

Provides multi-line loss control and risk management services for specialty insurance programs. Evaluates exposures, conducts risk assessments and audits, ensures state regulatory compliance, supports MGA onboarding, authors safety resources and reports, coordinates with loss control providers, and analyzes portfolio-level loss data. Primarily supports workers’ compensation, property, auto, general liability, and professional liability programs. National travel of approximately 20% is required.

Leads environmental casualty and excess insurance underwriting, overseeing teams, financial performance, broker relationships, product development, reinsurance placement, pricing, and market strategy. Partners with claims, risk management, finance, and actuarial teams to align underwriting practices with organizational goals. Drives process innovation, continuous improvement, and profitable growth while managing strategic wholesale distribution relationships and developing high-performing teams.

Lead a team of 12–16 Premium Auditors conducting workers’ compensation, general liability, and commercial-line audits. Oversee workforce planning, recruitment, training, workload allocation, production, quality assurance, regulatory compliance, reporting, and performance management. Resolve complex audit issues with insureds, agents, underwriters, and internal stakeholders. Use audit findings and performance data to improve processes, mitigate risk, and maintain compliance with state requirements and company standards.

Handles litigated and non-litigated commercial general liability claims, including exposure recognition, reserving, coverage analysis, risk transfer, investigations, counsel and expert selection, negotiations, and resolution strategies. Provides customer service and communicates with internal and external stakeholders. Periodic travel may be required for mediations, trials, and related meetings.

Leads and mentors a team managing complex, high-severity commercial general liability claims. Oversees investigation, coverage analysis, liability and damages evaluation, reserving, litigation, negotiation, and settlements across multiple jurisdictions. Ensures regulatory and quality standards, reviews claims performance, develops employees, manages staffing and administration, monitors reporting, improves workflows, and stays current on legal and industry developments.

Handle California insurance defense litigation from inception through resolution, representing insureds in court and developing case strategies. Responsibilities include legal research, drafting pleadings and motions, conducting discovery, attending trials, hearings, depositions, and appeals, advising clients and claims professionals, managing caseloads, and supporting Claims Department training and special projects.

Develop business strategies, operating models, capability analyses, roadmaps, and strategic projects. Partner with leadership, product owners, and delivery teams to define requirements, manage risks, track milestones, implement changes, and deliver business outcomes. The role requires consulting, business analysis, process improvement, project, product management, agile, financial analysis, and change management experience.

Conducts complex virtual and physical premium audits for Workers Compensation and General Liability policies. Reviews financial records, validates exposure classifications, resolves policy issues, and ensures accurate earned premium calculations in accordance with regulations and company procedures. Collaborates with insureds, underwriters, and producers; provides audit guidance, maintains customer service, and mentors junior staff. The role requires strong Excel, analytical, communication, and organizational skills, with occasional physical audit activity possible.

Develops nonprofit insurance business across an assigned region by prospecting and managing agency and broker relationships. Builds market-development strategies, supports regional sales managers, conducts agency visits, provides product expertise and training, monitors submissions and pipelines, and delivers competitive intelligence. The role drives premium growth, agency production, and sales objectives while coordinating with underwriting and other business units. It is a remote, outside-sales position requiring travel.

Supervise actuarial predictive modeling initiatives for insurance pricing, portfolio management, and planning. Collaborate with actuaries, data scientists, underwriters, and management to develop, validate, govern, and implement models. Establish assumptions, loss adjustments, usage guardrails, monitoring practices, and model documentation. Support regulatory filings, improve team workflows, contribute to strategic projects, and mentor staff in actuarial and technical skills.