Premium Audit Quality Assurance Analyst

Join AmTrust Insurance’s Premium Audit Team!

The Quality Assurance Analyst is responsible for evaluating the work completed by auditors to make sure they adhere to established procedures, guidelines and industry standards to support operational business effectiveness and provide our customers with an accurate result. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability. Further, the role ensures accuracy, compliance, and transparency in audit outcomes while collaborating with internal teams and sharing results to support auditor technical knowledge. This role verifies audited exposures and its classification from records and information collected at time of audit in accordance with policy terms, manual rules, company filings, and procedures. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.

· Reviews audit processes and outcomes for various policy types and methods.

· Maintains accurate records of audit review outcomes.

· Follows defined audit review processes for conducting quality reviews and provides direct feedback from audit reviews to auditors to correct audits to established standards for accuracy.

· Documents audit differences based on review findings of internal auditing procedures as well as NCCI, independent state bureaus, and other applicable regulatory standards.

· Utilizes secure digital platforms and remote communication tools to conduct quality reviews ensuring efficiency and accuracy while minimizing disruption to the enterprise.

· Manages quality assurance reviews across department regions.

· Ensures the consistent use of current applicable classification codes, and departmental procedures by monitoring their use and identifying any deficiencies.

· Validates correct classification of exposures in accordance with regulatory agencies, independent state bureaus, and company procedures by reviewing records and other relevant documentation—often through secure digital exchange.

· Communicates findings clearly and professionally to auditors and management including basic analysis of identified deficiencies.

· Reduces quality related errors by making recommendations to increase the efficiency of audits, and related operational processes.

· Provides technical guidance, procedural guidance and mentorship to less experienced team members.

· Stays current with manual rules, industry trends, and understanding of the impact of underwriting endorsements.

· Performs other functionally related duties as assigned.

Required:

· Minimum 1 year experience in premium audit or audit review

· Bachelor’s degree in accounting, Finance, Business, or related discipline OR equivalent experience.

· Excellent written, verbal, and interpersonal communication skills

· Demonstrated proficiency with Microsoft Office Suite. Excellent Excel skills are required.

· Strong, analytical, and critical, thinking skills, excellent attention to detail and organizational abilities, effective written and verbal communication skills.

· Ability to effectively multi-task and work in a fast-paced, team-oriented environment.

Preferred:

· Associates in Premium Audit Program (APA) certification preferred OR working towards APA certification

· 2 years’ experience in premium audit or audit review.

The expected salary range for this role is $55,000 - 70,000.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

This role may require a hybrid work schedule in any of our US AmTrust offices.