Jobs at Avantor

Provide product-level technical support for biopharma customers, aiding pre- and post-sales product selection, troubleshooting equipment, producing technical documentation and content, collaborating with engineering and commercial teams, supporting on-site visits and tradeshows, and identifying upsell opportunities to drive revenue.

Design, develop, and maintain Customer Data Platform solutions and data pipelines to create unified customer profiles, manage identity resolution, enable audience segmentation and activation, ensure data quality and governance, and support integrations with marketing, CRM, and cloud data systems.

Supports profitable growth and lifecycle management for single-use biopharma assembly products. Responsibilities include portfolio profitability, pricing, product obsolescence, revenue pipeline development, change notifications, product launches, supply chain coordination, marketing collateral, market and competitive analysis, customer voice-of-customer activities, product roadmaps, and internal and customer training.

Lead design and delivery of enterprise Adobe Experience Platform solutions. Architect schemas, identity, ingestion, governance, personalization, and integrations with CRM/data lakes. Optimize CI/CD and deployment processes, mentor engineering teams, coordinate cross‑functional stakeholders, ensure security/privacy compliance, and produce architecture documentation and implementation roadmaps.

Lead global account strategy for major life sciences and biotech customers. Serve as executive liaison, drive revenue and margin growth, negotiate contracts and pricing, coordinate cross-functional teams, manage performance metrics and proposals, advocate for customer needs, and travel up to 50%.

Sell Avantor products and services to assigned territory: prospect, manage pipeline, develop proposals, execute consultative sales, build customer and manufacturer relationships, meet sales quotas, use company sales processes and tools, and travel to customer sites.